Joseph King, Jr
Prattville
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
12
12
years of professional experience
Work History
Sales Advisor
Office Depot Inc
04.2023 - Current
- Provides exceptional customers service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning store, and protecting company assets
- Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes. Set weekly ads, including price changes and update to store signage
- Follows established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates, and fill s inventory lows and outs daily
- Proactively acknowledges and engages every customer to ensure positive customer experience. Utilizes and understands the selling program to promote sale of best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
- Provided additional offerings or services to customers
- Provided personal selling skills and specialized product knowledge through sales and service tools provided. Promoted Supplies, Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives
- Follow compliance with company policies, procedures and practices and supports company loss prevention efforts
Sales Associate
Bath & Body Works
11.2019 - 01.2021
- Prepared merchandise for sales floor by pricing or tagging
- Helped customers locate products and checked store system for merchandise at other sites
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Meet selling goals
- Assist with floor sets, window changes, visual presentations, signing placement as directed and stocking
- Increased sales by offering advice on purchases and promoting additional products
- Provided positive first impressions to welcome existing, new and potential customers.
Men Sales Associate
JCPenney
11.2012 - 09.2019
- Greets and assists customers while providing excellent customer service
- Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs
- Promotes online and other programs intended to drive sales and enhance customer service
- Completes checkout processes including returns and re-ticketing
- Assists with recovery, put backs and fitting room maintenance as needed and participates in annual inventory processes and stocking
- Meets established performance standards for men department role on consistent basis, including company's credit card program increased by 20%, product and service sales, customer service, profit, productivity and attendance.
Education
Bachelor of Science - Rehabilitation Services
Alabama State University
Montgomery, AL05.2016
High School Diploma -
Sidney Lanier High School
Montgomery, ALSkills
- Sales Expertise
- Customer Service
- Product Promotion
- Cash Register Operation
- Verbal and Written Communication
- Inventory Tracking
- Sales Quota Achievement
- Excellent People Skills
Timeline
Sales Advisor
Office Depot Inc
04.2023 - Current
Sales Associate
Bath & Body Works
11.2019 - 01.2021
Men Sales Associate
JCPenney
11.2012 - 09.2019
Bachelor of Science - Rehabilitation Services
Alabama State University
High School Diploma -
Sidney Lanier High School