KENDRA TYRA NEAL
Carencro,Louisiana
Summary
Enthusiastic professional with history of success in recruiting & retention, business development, management, communications and process improvement roles. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Special Projects Coordinator
South Louisiana Community College
Lafayette, LA
04.2024 - Current
- Assisted in the preparation of presentations, reports and other documents as needed.
- Developed tracking systems for departmental projects and initiatives.
- Provided administrative support to various departments within the organization.
- Scheduled travel arrangements for business trips, conferences, and other events.
- Gathered, entered and updated data to maintain departmental records and databases.
- Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
- Provided assistance during special projects or events as needed.
- Acted as a liaison between different departments to facilitate communication and project collaboration.
- Coordinated with other supervisors, combining group efforts to achieve goals.
WIOA Region 4 Youth Coordinator
St. Landry Parish Government
Opelousas, LA
06.2022 - 03.2024
- Promote career center services and programs for youth by meeting with businesses, potential employers and community organizations.
- Plan, organize and implement public relations events to promote WIOA youth services provided through Acadiana Workforce Solutions.
- Provide ongoing feedback to the job centers and contractors in the Acadiana Region regarding employment and career needs in relation to the youth population.
- Promote, develop and implement plans to increase WIOA youth on-the-job training opportunities with local employers.
- Collaborate with the WIOA Business Team to develop partnerships with prospective employers for youth participants.
- Collaborate and provide oversight for the youth service team manager to develop and meet the career needs of youth participants.
- Assist Workforce Development Board #40 with the development, implementation and interpretation of federal WIOA, program policies, rules and regulations.
WIOA Senior Business Services Representative
St. Landry Parish Government
Opelousas, LA
11.2020 - 07.2022
- Conducted meetings with area businesses to assess workforce skill needs, identify resources, and discuss appropriate services that can be provided by the Workforce Development Board (WDB), Workforce Innovation and Opportunity Act (WIOA) programs and partners.
- Oversaw program application review and submission process; ensure continuity and comprehensive service delivery; monitor contracts; enter data into electronic records system.
- Planned and implemented customized employer recruitment strategies (on-site interviewing, application collection, job fairs, etc.) to assist businesses in filling their workforce needs.
- Designed and created Business Services promotional materials and tools for business recruitment to educate employers and businesses about services.
- Devised methods to effectively execute programs and achieve performance goals.
- Trained and mentored new business services' team members.
WIOA Youth Career Advisor
South Louisiana Community College
Lafayette, LA
05.2019 - 11.2020
- Planned and conducted outreach events to promote and recruit youth for WIOA youth career services.
- Developed career and education plans based on individual needs.
- Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
- Train and assist youth clients with soft skills, resume building, interviewing strategies and record keeping to obtain stable and successful employment
- Maintained comprehensive database and file systems of supporting document, test scores and history information.
- Connected with business and recruiters to build relationships and increase opportunities for students.
- Updated and improved core guidelines, procedures and tracking programs.
- Facilitated ongoing case management services to support successful outcomes and meet stabilization goals.
Student Services Coordinator
Blue Cliff College
Lafayette, LA
03.2016 - 05.2019
- Community outreach and recruitment of local employers to provide unpaid internships for our medical assisting and HVAC students.
- Distributed marketing materials and conducted quarterly meetings with industry professionals, business owners and employers to improve the current programs and assure industry standards.
- Conducted and organized workshops for students and staff members that pertain to personal and professional skills for the workforce.
- Completed designated capacity reports for the Lafayette campus student retention for accreditation purposes.
- Utilized critical thinking and problem-solving skills to address and resolve student issues and ensured positive student experience.
- Organized and expedited the workflow of the graduation and provided guidance and direction to others on the graduation planning committee.
- Developed and maintained quarterly student activities along the lines of student safety and healthy environments in conjunction with the Cleary Act.
- Mentored and train new student services coordinators at the other 3 campuses in the region.
- Recognized as Student Services Coordinator of the Year for 2017 & 2018 for demonstrating excellent work ethic and exceeding monthly and yearly budgets for Student Retention and Dropout Recruitment.
Campus Operations Coordinator
University of Phoenix
Lafayette, LA
10.2012 - 02.2016
- Completed designated capacity reports for the Lafayette, Baton Rouge and Metairie campuses.
- Audited classroom rosters and completed scheduling duties for Lafayette Campus and Baton Rouge Campus.
- Performed diverse managerial responsibilities for the Lafayette Campus.
- Conducted focus groups with current students on employment opportunities based on industry standards.
- Organized and expedited the workflow of the school site and offers guidance and direction to other school personnel as needed.
- Composed general instruction and correspondence for a wide range of subjects for student learning teams and faculty.
- Conducted and completed inventory on supplies and equipment on campus.
Education
Master of Business Administration - Marketing Management
University of Phoenix
Lafayette, LA01.2006
Bachelor of Arts - Mass Communications/Sociology
Dillard University
New Orleans, LA05.2002
Skills
- Community Engagement
- Administrative Leadership
- Project Planning
- Microsoft Office Suite Expert
- Recruitment Strategies
- Performance Evaluation
- Training and Development
Professional Memberships
Alpha Kappa Alpha Sorority, Inc.
- Fundraising Committee Chair - 2016-2018
- Sisterly Relations Committee Chair - 2018-2020
- Community Service Committee Chair - 2020-2022
- Empowering Our Families Committee Chair - 2022-2023
- Member 1999-current
National Association of Workforce Development Professionals
- Member - May 2022-Current
LCPL Marques Kyle Bogan Community Advancement Corp.
- Board member - August 2015-Current
St. Martin Parish Early Childhood Council
- Council Member January 2024- Current
Workforce Development #40 Youth Board Council
- Youth Council Member May 2024-Current
Timeline
Special Projects Coordinator
South Louisiana Community College
04.2024 - Current
WIOA Region 4 Youth Coordinator
St. Landry Parish Government
06.2022 - 03.2024
WIOA Senior Business Services Representative
St. Landry Parish Government
11.2020 - 07.2022
WIOA Youth Career Advisor
South Louisiana Community College
05.2019 - 11.2020
Student Services Coordinator
Blue Cliff College
03.2016 - 05.2019
Campus Operations Coordinator
University of Phoenix
10.2012 - 02.2016
Master of Business Administration - Marketing Management
University of Phoenix
Bachelor of Arts - Mass Communications/Sociology
Dillard University
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