Kendra Young

Assisted in the final inspection and functional testing to verify that all oxygen machines met the required performance, safety, and reliability before distribution. Maintained accurate records of repairs and service history for customer reference. Utilized hand tools, torque drivers, and precision measuring instruments to achieve quality standards. Maintained a clean, organized, and ESD-safe work environment, adhering to all safety and regulatory procedures. Trained new assemblers in proper assembly techniques, documentation, and equipment handling.

Handled cash, credit, debit, and gift card transactions while balancing cash drawers at the beginning and end of each shift. Assisted customers with product inquiries and ensured satisfaction. Trained new cashiers on register functions and customer service standards. Delivered friendly and efficient customer service, assisting shoppers with product locations, price checks, and store promotions. Educated customers on the proper use of self-checkout equipment, promoting efficiency and reducing scanning errors.

Ensured consistent compliance with food safety, sanitation, and health regulations, maintaining a 100% inspection compliance record. Cross-trained and proficient in both front-of-house (customer service, cashiering, dining area management), and back-of-house (food prep, cooking, and kitchen operations). Resolved customer concerns promptly, maintaining a high level of satisfaction, and repeat business. Coordinated inventory management and maintained stock levels for efficient service.

Monitored performance of crew members in the field, providing feedback and guidance when needed. Contributed to minimizing waste and controlling costs through careful preparation and portion control. Supported front-of-house and drive-thru staff by preparing orders for timely delivery to guests. Packed customer orders accurately and efficiently, ensuring all items were correct, properly prepared, and securely packaged.