In pursuit of Medical Case Management position to utilize extensive education, skills and employment experience to provide collaborative, empathetic care for our patients to help facilitate continuity of care.
Overview
30
30
years of professional experience
Work History
Behavioral Health RN, PRN
ECU Health, Roanoke-Chowan Hospital
10.2011 - Current
Implemented group therapy sessions that focused on topics such as stress management, coping skills, and relapse prevention, leading to improved patient outcomes.
Developed strong relationships with patients through compassionate nursing interventions while maintaining professional boundaries essential for ethical practice in behavioral health settings.
Increased patient satisfaction scores through active listening and empathetic communication during one-on-one counseling sessions.
Collaborated with other healthcare professionals to develop comprehensive treatment plans, ensuring continuity of care for all clients.
Enhanced interdisciplinary communication by initiating regular meetings between nursing staff, psychiatrists, and therapists to discuss client progress and treatment strategies.
Supported clients in developing self-awareness and insight by facilitating psychoeducation on mental health conditions and recovery strategies.
Promoted a therapeutic environment through the use of evidence-based practices in psychiatric nursing care, fostering emotional well-being and recovery for patients.
Served as a liaison between patients and their support systems, promoting open communication and encouraging involvement throughout the treatment process.
Reduced instances of aggressive behaviors among patients by employing crisis intervention techniques and non-violent de-escalation methods.
Improved patient outcomes by developing and implementing individualized care plans for clients with mental health disorders.
Behavioral Health Triage RN. PRN
ECU Health, Roanoke-Chowan Hospital
06.2023 - Current
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Managed care from admission to discharge.
Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
Behavioral Health Utilization Management RN, PRN
ECU Health, Roanoke-Chowan Hospital
01.2014 - Current
School Nurse
Nash Rocky Mount Schools
08.2008 - Current
Provides direct nursing care for students and staff in elementary school setting. Case management services also conducted on a daily basis in home setting for high-risk student population. Serves as primary coordinator of school health program and services incorporating wellness, health promotion and disease prevention for entire school population.
Public Health Nurse
Nash County Health Department
04.2008 - 08.2008
Provided clinical care to patients seeking medical services from the Health Department. Provided immunizations, maternity care, STD screening & treatment, family planning, and communicable disease follow up to a general population of patients. Solely responsible for ordering and maintenance of vaccines as well as clinical supplies for the Health Department. Responsible for Employee Health program maintaining the immunization records and needs of each employee.
Child Services Coordinator/Social Worker
Nash County Health Department
01.1998 - 01.2008
Provided case management and developmental assessment services to children, ages 0-5 with developmental delays. Served as an advocate and liaison to families to assure that child’s needs were being met.
Perinatal Substance Abuse Counselor
Edgecombe-Nash Mental Health Center
01.1997 - 01.1998
Provided substance abuse counseling services to perinatal patients. Provided education regarding substance abuse, pregnancy, fetal development, and infant/child development. Conducted parenting classes with client population. Served as liaison to link client with area services and in-patient treatment options.
Child/Adolescent Counselor
Roanoke-Chowan Human Services
01.1995 - 01.1997
Provided mental health counseling and case management services to child/adolescent population in Hertford, Gates, Northampton, and Bertie Counties. Clients served mainly in home environment, group home, foster home, and juvenile detention settings. Clients seen during individual, family, or group therapy sessions.