Summary
Work History
Overview
Education
Skills
Work Availability
Quote
Timeline
Interests
AssistantManager

Kendria Johnson

Indianapolis,IN

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excited to become the next asset to your establishment.

Work History

House Manager/ Direct Support Professional Team Lead

Caregiver, Inc
Indianapolis, IN
09.2023 - Current
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

Delivery Driver

Uber Eats
Indianapolis, IN
05.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices utilizing GPS.

Delivery Driver

DoorDash
Indianapolis, IN
02.2019 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Registered Cooperative Property Manager

Retreat Cooperative
Indianapolis, IN
02.2015 - 04.2022
  • Locally, Regionally, and Nationally trained Registered Cooperative Property Manager in Multi-Family and Fair Housing.
  • Member of Indiana Apartment Association, Indiana Housing and Community Development Authority, Midwest Association of Housing Cooperatives, and National Association of Housing Cooperatives.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Completed lease applications and verifications, notifying prospects of results.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Facilitated tenant paperwork processing and verification.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Exercised direct supervision over property staff.
  • Built relationships with service vendors and submitted associated billing statements.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Collected and banked rent from tenants to pay maintenance and repair costs and other expenses.
  • Scheduled weekly pest control.
  • Managed community projects as well as budgets.
  • Entered and approved staff payroll.
  • Reconciled tenant accounts during month end processing and reporting.

Elderly Caregiver

Senior Home Companions
Indianapolis, IN
01.2014 - 05.2015
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment.
  • Planned and prepared healthy meals and snacks for clients.
  • Recorded client status progress and challenges in logbooks and reports.

Senior Accounts Payable Clerk

DAEOC CORPORATE HEADQUARTERS
Portageville, MO
01.2013 - 11.2013
  • Review all invoices for appropriate documentation and approval prior to payment.
  • Sort and distribute incoming mail.
  • Process purchase orders.
  • Prioritize invoice according to cash discount potential and payment terms.
  • Process check requests.
  • Match invoice to checks, obtain all signatures for checks and distribute checks accordingly.
  • Create batches using SAGE Accounting Software.
  • Print and mail or distribute checks.
  • 1099 MAINTENANCE
  • Respond to vendor inquiries.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Handled high-volume invoice processing with minimal supervision.
  • Calculated and produced checks for utilities, taxes and other operational payments.

Client Services Representative/Intake Caseworker

Delta Area Economic Opportunity Corporation
Hayti, MO
09.2009 - 01.2013
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Scheduled and confirmed appointments based on customer availability.
  • Managed and updated physical and digital client account information to keep records accurate and current.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Performed needs analysis and presented options based on findings to help customers make decisions.
  • Scheduled meetings with prospective and existing clients to optimize long-term business success.

Dispatch Security Officer

Lady Luck Casino
Caruthersville, MO
08.2004 - 02.2008
  • Responded to 400 calls per day to execute service or requests for emergency and routine assistance.
  • Leveraged two-way radio or telephone to dispatch security officers or other personnel.
  • Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
  • Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
  • Contacted police, fire and ambulance in emergency situations to coordinate proper response.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Administrative Assistant Student Worker

Arkansas Northeastern College
Blytheville, AR
01.2004 - 05.2004
  • Managed filing system, entered data and completed other clerical tasks.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Student Support Services Tutor

Arkansas Northeastern College
Blytheville, AR
2003.08 - 2003.12
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Used variety of teaching methods to successfully help wide range of students.
  • Conducted review sessions to help students prepare for tests.

Bindery Feeder

Quebecor World Color
Dyersburg, TN
06.2001 - 08.2002
  • Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
  • Inserted illustrated pages, extra sheets and collated sets into catalogs, periodicals, directories and other printed products.
  • Fed materials into automated machines and equipment and removed materials after machine processing.

Boxmaker/Packaging Specialist

Loxcreen
Hayti, MO
01.2001 - 06.2001
  • Skilled at working independently and collaboratively in a team environment.
  • Precisely measured, cut, and assembled cardboard used for packing in metal company.
  • Protected materials for transport by correctly packaging products in boxes and crates.

Deli/Bakery Associate

Hay's Grocery Store
Caruthersville, MO
04.2000 - 12.2000
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.

Cook/Cashier

Jiffy Jim's One-Stop
Caruthersville, MO
09.1999 - 02.2000
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Seasoned and cooked food according to recipes or personal judgment and experience.

Secretary's Assistant

Caruthersville High School
Caruthersville, MO
08.1998 - 12.1998
  • Communicated with customers via phone and email.
  • Provided clerical support to secretary by copying, faxing, and filing documents.

Overview

25
25
years of professional experience
7
7
years of post-secondary education

Education

Bachelor of Science - Business Administration

ARKANSAS STATE UNIVERSITY (ASU)
State University, AR
08.2005 - 08.2008

Certificate in Computerized Accounting - Accounting Technology and Bookkeeping

ARKANSAS NORTHEASTERN COLLEGE
Blytheville, AR
08.2006 - 05.2007

AA - BUSINESS ADMINISTRATION

Arkansas Northeastern College
Blytheville, AR
08.2002 - 05.2005

Skills

  • Skilled Multi-Tasker
  • Fair Housing
  • Vendor Management
  • Payment Collection
  • Customer Service-Focused
  • Leasing and Sales
  • Tenant Relations
  • Financial Budgeting and Reporting
  • Administrative Support
  • Preventive Maintenance
  • Multi-Family Property Management
  • Staff Management
  • Business Administration
  • Property Management
  • Microsoft Office Suite
  • Payroll (Paycor, UKG, ADP)
  • Desktop Teller
  • Client Services
  • Teamwork and Collaboration
  • Exceptional Written and Verbal Communication Skills
  • Realpage-Onesite
  • AES Adsystech
  • Sage Accounting Software
  • Quickbooks Pro

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

When you know better, you do better.
Maya Angelou

Timeline

House Manager/ Direct Support Professional Team Lead

Caregiver, Inc
09.2023 - Current

Delivery Driver

Uber Eats
05.2022 - Current

Delivery Driver

DoorDash
02.2019 - Current

Registered Cooperative Property Manager

Retreat Cooperative
02.2015 - 04.2022

Elderly Caregiver

Senior Home Companions
01.2014 - 05.2015

Senior Accounts Payable Clerk

DAEOC CORPORATE HEADQUARTERS
01.2013 - 11.2013

Client Services Representative/Intake Caseworker

Delta Area Economic Opportunity Corporation
09.2009 - 01.2013

Certificate in Computerized Accounting - Accounting Technology and Bookkeeping

ARKANSAS NORTHEASTERN COLLEGE
08.2006 - 05.2007

Bachelor of Science - Business Administration

ARKANSAS STATE UNIVERSITY (ASU)
08.2005 - 08.2008

Dispatch Security Officer

Lady Luck Casino
08.2004 - 02.2008

Administrative Assistant Student Worker

Arkansas Northeastern College
01.2004 - 05.2004

Student Support Services Tutor

Arkansas Northeastern College
2003.08 - 2003.12

AA - BUSINESS ADMINISTRATION

Arkansas Northeastern College
08.2002 - 05.2005

Bindery Feeder

Quebecor World Color
06.2001 - 08.2002

Boxmaker/Packaging Specialist

Loxcreen
01.2001 - 06.2001

Deli/Bakery Associate

Hay's Grocery Store
04.2000 - 12.2000

Cook/Cashier

Jiffy Jim's One-Stop
09.1999 - 02.2000

Secretary's Assistant

Caruthersville High School
08.1998 - 12.1998

Interests

Volunteer and Nonprofit Services

The Retreat Board of Directors, Treasurer 2014

Women of Purpose Board of Directors, Treasurer 2011-2012

Bootheel Ladies Civitan Club Board of Directors, Secretary 2011-2012

Girl Scout fundraising, Cheerleading fundraising, Christmas Fundraising, Back to school, Salvation Army, FEMA emergency food and shelter program

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Kendria Johnson