Kendria Williams
Petersburg,VA
Summary
Nursing student with solid foundation in patient care and clinical procedures. Demonstrated ability to assist in various healthcare settings, contributing to positive patient outcomes. Proficient in communication and teamwork, ensuring efficient and compassionate service.
Overview
10
10
years of professional experience
Work History
Bookseller
Self-employeed
07.2023 - Current
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Managed transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
Lead Certified Pharmacy Technician
CVS Pharmacy
01.2019 - 06.2021
- Collaborated with pharmacists to ensure proper medication storage, handling, and labeling practices were maintained.
- Trained and mentored new pharmacy technicians, fostering a supportive learning environment.
- Managed inventory effectively, minimizing waste while ensuring adequate stock levels for uninterrupted service.
- Increased pharmacy productivity through effective delegation of tasks among technicians, maximizing team performance.
- Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
Certified Pharmacy Technician
CVS Pharmacy
08.2016 - 12.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
Server
Olive Garden
07.2015 - 06.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science in Nursing -
South University
Richmond, VA12-2025
Bachelor of Science - Biology
Virginia Commonwealth University
Richmond, VAHigh School Diploma -
Thomas Dale High School
Chester, VASkills
- BLS (CPR & AED) Certified
- Patient monitoring
- Vitals monitoring
- Task prioritization
- Patient assessments
- Patient care and assistance
- Team collaboration
Timeline
Bookseller
Self-employeed
07.2023 - Current
Lead Certified Pharmacy Technician
CVS Pharmacy
01.2019 - 06.2021
Certified Pharmacy Technician
CVS Pharmacy
08.2016 - 12.2018
Server
Olive Garden
07.2015 - 06.2016
Bachelor of Science in Nursing -
South University
Bachelor of Science - Biology
Virginia Commonwealth University
High School Diploma -
Thomas Dale High School
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