Kendric Harris
Conyers
Summary
Professional package operations specialist with strong track record in ensuring efficient and accurate handling of goods. Skilled in machine operation, inventory management, and quality control. Known for team collaboration, adaptability, and consistently meeting production goals. Reliable, results-driven, and focused on optimizing workflow and productivity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Package Operator / Polelift /Warehouse Forklift Operator
SK Microworks
Covington, GA
06.2024 - Current
- Operated within a fast-paced production environment, packaging industrial rolls weighing 200–2,500 lbs using automated machinery and control systems.
- Monitored production line performance, making real-time adjustments to correct alignment issues and minimize wear-related defects.
- Promoted to Pole Lift Operator; operated single-pole equipment to safely remove finished rolls from the production line and prepare them for packaging.
- Promoted to Forklift Operator; managed pallet retrieval, transported finished goods, and staged products for shipping and warehouse storage.
- Utilized HK systems to independently palletize rolls and maintain efficient production workflow.
Package Handler
UPS
Atlanta, GA
11.2019 - 06.2024
- Loaded and unloaded packages from delivery trucks and conveyor belts in a fast-paced warehouse environment.
- Sorted packages by destination using scanners and labeling systems to ensure accurate routing.
- Maintained productivity and accuracy standards while handling high package volumes.
- Lifted, carried, and moved packages up to 50–70 lbs while following proper safety techniques.
- Operated warehouse equipment and adhered to all safety protocols and company procedures.
- Assisted in keeping work areas clean, organized, and hazard-free.
- Collaborated with team members and supervisors to meet daily shipping and delivery deadlines.
- Performed quality checks to identify damaged or mislabeled packages and reported issues promptly.
Customer Service Specialist
Wal-Mart
Villa Rica, GA
10.2018 - 10.2019
- Provided prompt, courteous customer service by assisting shoppers with inquiries, product locations, and purchase decisions.
- Operated cash registers and processed transactions accurately, including cash, credit, and returns/exchanges.
- Resolved customer concerns and complaints professionally to ensure a positive shopping experience.
- Maintained a clean, organized, and well-stocked sales floor in accordance with company standards.
- Assisted with inventory management, including restocking shelves and monitoring product availability.
- Collaborated with team members and management to meet daily operational goals and customer satisfaction targets.
- Followed company policies and procedures related to safety, security, and loss prevention.
- Supported store operations during high-volume periods, including holidays and promotional events.
- Handled audits in regards to cash operations , for opening and closing shifts.
- Delivered high-quality customer service to enhance shopping experience.
- Resolved customer inquiries and complaints with effective problem-solving techniques.
- Trained and mentored new staff on company policies and customer service protocols.
Administrative Assistant
Fulton County Registration & Elections
Atlanta, GA
08.2016 - 09.2018
- Served as a direct support to the Director and Vice President of Voter Registration and Elections for Fulton County.
- Coordinated across departments and operational units to resolve daily administrative and operational issues efficiently.
- Acted as a liaison between the Secretary of State’s office and Fulton County to ensure clear communication and compliance.
- Assisted in ballot tabulation processes across multiple jurisdictions for municipal, state, and presidential elections.
- Maintained and organized sensitive documentation in strict adherence to security and compliance standards.
- Trained and onboarded new employees on systems, procedures, and performance expectations.
- Developed and delivered presentations and professional correspondence using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) with strong attention to detail.
- Supported monitoring and enforcement of voting regulations and procedures across internal teams and polling locations.
Education
High School Diploma -
Salem High School
Conyers, GA05-2017
Some College - Graphic Design
West Georgia Technical College
La Grange, GASkills
- Sales
- Supervising experience
- Customer service
- Warehouse organization
- Machine operation
- Assembly line experience
- Hand packing
- Teamwork and collaboration
- Problem-solving
- Trained in Microsoft software
- Time management
Certification
- Certified Forklift Operator, SK Microworks - 2024
Timeline
Package Operator / Polelift /Warehouse Forklift Operator
SK Microworks
06.2024 - Current
Package Handler
UPS
11.2019 - 06.2024
Customer Service Specialist
Wal-Mart
10.2018 - 10.2019
Administrative Assistant
Fulton County Registration & Elections
08.2016 - 09.2018
High School Diploma -
Salem High School
Some College - Graphic Design
West Georgia Technical College