Innovative professional in software development, known for productivity and efficiency in completing projects. Excel in problem-solving, communication, and teamwork, ensuring successful collaboration on complex projects.
Skilled student pilot with a background in aviation theory and flight regulations. Understands importance of safety procedures, pre-flight inspections, and post-flight checks. Demonstrates strong navigation skills, exceptional awareness in adverse weather conditions, and ability to respond effectively during in-flight emergencies. Contributed to operational success by ensuring adherence to all FAA regulations and implementing preventive maintenance for aircraft.
Seasoned Conference Presenter with background in delivering compelling, informative presentations across diverse industries. Possess strong expertise in audience engagement and content development, coupled with adeptness at fostering meaningful relationships with attendees and conference organizers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Software Admin Developer
I3 Broadband
East Peoria, IL
01.2023 - Current
Worked in team environments that helped produce high-quality programs and applications for various industries.
Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
Devised automation, backup and recovery protocols to preserve and safeguard data.
Wrote user manuals and other documentation for roll-out in customer training sessions.
Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
Debugged existing application functionality to identify areas of improvement.
Improved and corrected existing software and system applications.
Tier 1 Technical Support Representative
I3 Broadband
East Peoria, IL
12.2021 - 12.2022
Developed and maintained strong relations with customers to meet quality expectations.
Guided customers through step-by-step solutions in a clear and concise manner.
Assisted with troubleshooting computer hardware, software and network related issues.
Cashier
Jimmy Johns
Washington, IL
06.2021 - 09.2021
Greeted customers and answered any questions they had about the store's products and services.
Performed opening and closing procedures including counting cash drawers and preparing deposits.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Registered Nurse, Gastroenterology at Carle Health Gastroenterology InstituteRegistered Nurse, Gastroenterology at Carle Health Gastroenterology Institute