Kendrick Jackson
Boca Raton,FL
Summary
Dynamic and results-driven Database Administrator and IT Professional with over 7 years of experience supporting enterprise systems, specializing in SQL Server performance tuning, query optimization, and database troubleshooting. Proven ability to collaborate effectively with developers, engineers, and cross-functional teams to enhance query efficiency, manage schema changes, and implement robust indexing strategies. Proficient in SQL Server, PostgreSQL, and MySQL within both cloud and on-premises environments, demonstrating a strong commitment to system stability in high-demand, regulated industries. Committed to continuous learning and professional growth, with a keen interest in adopting new technologies to contribute to innovative solutions that drive organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Database SIS Engineer
Broward County Public Schools
01.2023 - Current
- Provide advanced SQL query troubleshooting and execution for district-wide FOCUS SIS applications.
- Execute and review SQL queries to resolve database-related issues and performance bottlenecks.
- Maintain documentation of database and system incidents, ensuring compliance with policies.
- Documented analysis results and provided performance improvement feedback.
- Maintained complex T-SQL queries, views, and stored procedures in multi-database environment with little supervision.
Technical Support Specialist Systems
Netrix LLC / World Fuel Services
01.2021 - 01.2023
- Supported over 200 users while resolving SQL database, software, and network-related incidents.
- Executed SQL queries for troubleshooting and analysis of back-end system issues.
- Assisted in deployment of system updates, patches, and schema changes.
- Managed user accounts and data access permissions, ensuring compliance with IT security policies.
- Collaborated with dev teams to optimize system efficiency and performance.
L2 Intranet/Internet & Database Support
Ryder Logistics
01.2020 - 01.2021
- Provided technical support for web applications with SQL back-end databases.
- Analyzed query performance issues and recommended indexing improvements.
- Authored technical documentation for SQL query troubleshooting and resolution.
- Assisted with environment refreshes and database-related deployments.
Education
Bachelor of Science - Computer And Information Sciences
Florida Memorial University
Miami, FL06-2020
Skills
- SQL Server, PostgreSQL, MySQL (queries, tuning, indexing, plan analysis)
- Query Execution Plans & Optimization
- Index Strategy & Schema Design
- Database Replication & Data Integrity
- Security & Compliance (HIPAA, ISPE, ARS)
- Tools: Jira, Confluence, Bitbucket, ServiceNow
- Scripting Exposure: Python, PowerShell
- Data analysis
- Critical thinking
- Backup and recovery
Certification
- CompTIA Security+
- CompTIA A+
- MySQL
- DBA management
- ITIL Foundation
Languages
Spanish
Limited Working
Timeline
Database SIS Engineer
Broward County Public Schools
01.2023 - Current
Technical Support Specialist Systems
Netrix LLC / World Fuel Services
01.2021 - 01.2023
L2 Intranet/Internet & Database Support
Ryder Logistics
01.2020 - 01.2021
Bachelor of Science - Computer And Information Sciences
Florida Memorial University
Additional Information
- Available for roles in West Palm Beach, FL
- Experienced in regulated environments (K-12, healthcare, compliance-driven industries)
- Strong communication, training, and cross-team collaboration skills
Similar Profiles
Leslie JacksonLeslie Jackson
Teacher K-6 at Broward County Public SchoolsTeacher K-6 at Broward County Public Schools
Monica DovalMonica Doval
Classroom Teacher Grades 2-5 at Broward County Public SchoolsClassroom Teacher Grades 2-5 at Broward County Public Schools
Alexis ThompsonAlexis Thompson
Tier Educator, Clin Ed Trainer at Broward County Public SchoolsTier Educator, Clin Ed Trainer at Broward County Public Schools
Isabelle DimantIsabelle Dimant
High School Newspaper Editor in Chief at The Torch @Olympic Heights Community High SchoolHigh School Newspaper Editor in Chief at The Torch @Olympic Heights Community High School
Reynoldson VolcyReynoldson Volcy
Newspaper Carrier at Merci Bon Services IncNewspaper Carrier at Merci Bon Services Inc