Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kendrick J. Payton

Cypress

Summary

Sales professional with proven track record in driving revenue growth and fostering client relationships. Skilled in negotiation, market analysis, and strategic planning. Strong focus on team collaboration and adaptability to changing market conditions. Known for reliability and results-driven approach.

Experienced with client relationship management and high-stakes negotiations. Utilizes market trends and data to inform strategic decisions and drive successful sales outcomes. Track record of achieving client satisfaction and meeting sales targets through effective communication and negotiation skills.

Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Talented Sales Representative with excellent lead generation potential and more than 10 years of experience. Highly effective and knowledgeable in techniques used to close sales opportunities.

Overview

20
20
years of professional experience

Work History

Sales Broker

Connectivity Source
3720 Dacoma St, Houston, TX 77092
06.2020 - Current
  • Developed and implemented sales strategies to increase revenue.
  • Implemented targeted marketing campaigns that resulted in increased brand awareness among potential clients.
  • Spearheaded cross-functional collaboration with internal teams for seamless execution of complex deals involving multiple stakeholders.
  • Participated in industry conferences and networking events to establish professional connections and stay informed about current market trends.
  • Leveraged social media platforms strategically to build brand presence online, driving web traffic that led to increased sales inquiries.
  • Conducted regular follow-up calls with prospects to nurture leads throughout the sales process.
  • Delivered compelling product demonstrations tailored to individual clients'' needs, leading to higher conversion rates.

Corporate Trainer

L Catterton
Greenwich, USA
05.2014 - 02.2020
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
  • Enhanced corporate culture by conducting team-building activities and workshops.
  • Developed training programs to meet company objectives.
  • Supervised a team of trainers, providing guidance on instructional design techniques and delivery methods that maximized learner outcomes.
  • Monitored compliance with mandatory training requirements, reducing regulatory risks for the organization.
  • Collaborated with management to identify company training needs and scheduling.
  • Facilitated open communication between employees and leadership by organizing regular feedback sessions and focus groups.

Loan Officer/Broker

First Financial Broker Services, LLC.
2626 S. Loop West
11.2004 - 09.2013
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Examined customer loan applications for loan approvals and denials.
  • Developed strong relationships with customers through high levels of customer service.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.

Education

Bachelor of Science - Film/Screenwriting

L.A. School of Film
Los Angeles, CA
08.2004

Skills

  • Strong negotiation skills
  • Objection handling
  • Sales strategy development
  • Sales reporting
  • Social selling
  • Upselling strategies
  • Problem-solving aptitude
  • Emotional intelligence
  • Professional demeanor
  • Financial reporting
  • Pipeline management
  • Customer needs assessment
  • Sales training
  • Networking abilities
  • Meeting sales goals
  • Written communication
  • Adaptability
  • Product and service sales
  • Time management abilities
  • Staff training
  • Strategic planning

Accomplishments

  • Salutatorian in high school class (1998)
  • Consistently ranked in the top 20% of loan officers between 2006-2009
  • Top salesperson in 2021, achieving highest sales numbers in the team
  • Exceeded individual sales targets by 15% in Q4 2022, contributing to a record-breaking sales quarter
  • Processed an average of $8,000 in sales every month, consistently exceeding monthly sales targets
  • Received several awards for outstanding customer service, including Employee of the Month and Customer Service Excellence Awards.

Timeline

Sales Broker

Connectivity Source
06.2020 - Current

Corporate Trainer

L Catterton
05.2014 - 02.2020

Loan Officer/Broker

First Financial Broker Services, LLC.
11.2004 - 09.2013

Bachelor of Science - Film/Screenwriting

L.A. School of Film
Kendrick J. Payton