Highly knowledgeable Safety professional well versed in the S.M.I.T.H systems on road training, jack knife prevention, with dispatch efficiency.
Multi-talented Safety professional offers 8 years conducting inspections, leading training and contributing to safety audits. Excellent planning, problem-solving and conflict management skills.
Overview
29
29
years of professional experience
Work History
Operations and Transportaion Manager
United Parcel Service, UPS
04.1995 - 03.2015
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Onboarded new employees with training and new hire documentation.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Trained drivers by implementing intense S.M.I.T.H techniques to protect the Safety of the general public, themselves, and the company brand.
Operations Manager
FedEx Ground
06.2016 - Current
Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
District Safety Specialist
FedEx Ground
06.2017 - Current
Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
Reduced employee injuries through the implementation of comprehensive safety training programs.
Collaborated with management to develop and enforce safety policies and procedures, resulting in a safer work environment.
Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
Maintained detailed records of company-wide safety performance to ensure compliance with regulations and standards.
Performed thorough risk assessments for various job functions, implementing controls to minimize potential hazards.
Conducted audits of internal processes to identify areas for improvement in overall safety performance.
Created a culture of accountability within the organization by enforcing strict adherence to safety guidelines and fostering open communication among employees regarding concerns or incidents.
Provided timely guidance and support for employees involved in accidents or near misses, facilitating speedy recovery and return-to-work efforts when appropriate.
Regularly reviewed industry trends and best practices, incorporating new strategies into existing safety programs as needed.
Organized regular meetings with cross-functional teams to discuss ongoing safety initiatives, challenges, and opportunities for improvement.
Developed and executed safety awareness campaigns, promoting a proactive approach to risk identification and mitigation among employees at all levels of the organization.
Served as the primary liaison between the company and regulatory agencies during inspections or audits, addressing any concerns raised and ensuring timely resolution of cited issues.
Wrote reports outlining safety issues and potential correction options.
Gathered information, prepared reports, and drafted correspondence related to cases.