Results-driven Home Office Store Project Manager with a strong background in Agile methodologies and stakeholder communication. Proven ability to lead cross-functional teams and deliver projects on time and within budget.
Overview
14
14
years of professional experience
Work History
Store Project Manager
Walmart
Montgomery, AL
10.2022 - Current
Led cross-functional teams to coordinate project timelines and deliverables.
Managed stakeholder communications to ensure alignment on project goals.
Developed project plans using Agile methodologies to enhance efficiency.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Conducted periodic inspections of job sites for quality and progress.
Store Coach
Walmart
Montgomery, AL
06.2020 - 10.2022
Trained new staff on customer service and sales techniques.
Developed training materials for product knowledge and store policies.
Conducted workshops to enhance team members' skills and confidence.
Monitored employee performance during training sessions for quality assurance.
Collaborated with management to assess training needs and program effectiveness.
Delivered presentations on topics such as product knowledge, customer service strategies, sales tactics.
Assistant Manager
Walmart
Montgomery, AL
09.2017 - 05.2020
Managed daily store operations to ensure efficient workflow and excellent customer service.
Trained and mentored team members on company policies and procedures.
Coordinated inventory management to maintain optimal stock levels and product availability.
Facilitated communication between departments to streamline processes and improve teamwork.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Assistant Manager Trainee
Walmart
Montgomery, AL
08.2017 - 09.2017
Assisted in managing daily store operations and staff scheduling.
Supported inventory management by tracking stock levels and coordinating restocking efforts.
Collaborated with department managers to enhance customer service initiatives.
Train for the position
Support Manager
Walmart
Montgomery, AL
03.2014 - 07.2017
Managed team schedules to ensure coverage during peak hours.
Resolved customer inquiries and complaints efficiently and professionally.
Trained new staff on company policies and procedures effectively.
Created weekly schedules for team members and enforced timely shift start and end times.
Department Manager
Walmart
Montgomery, AL
08.2013 - 01.2014
Managed daily operations to ensure efficient store functioning.
Trained new associates on company policies and procedures.
Coordinated inventory management to maintain stock levels.
Frozen and Dairy Associate
Walmart
Montgomery, AL
04.2013 - 08.2013
Maintained cleanliness and organization in frozen and dairy sections.
Assisted customers with inquiries about products and promotions.
Monitored product expiration dates and removed expired items promptly.
Followed safety protocols when handling frozen products and equipment
Stocked frozen and dairy products on shelves and for customer accessibility.
Warehouse Worker
Hyundai Glovis
Montgomery, AL
02.2012 - 04.2013
Operated forklifts to transport materials within the warehouse safely.
Assisted in inventory management by organizing and labeling stock items.
Loaded and unloaded shipments efficiently while adhering to safety protocols.
Maintained a clean and organized workspace to ensure operational efficiency.
Conducted regular inspections of equipment to ensure proper functionality.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Operated scanners, computers, and other equipment to track orders.