Kendrick Nedtranon
Chantilly,VA
Summary
Dynamic professional with a proven track record at The nZone, I enhanced customer satisfaction and loyalty through exceptional service and issue resolution. I am skilled in AutoCAD and team collaboration, adept at creating safe, effective training environments and improving operational efficiency. I demonstrate critical thinking and decision-making in high-stress situations, driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Front Desk Hub Associate
The NZone
09.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Athletic Sports Trainer
Overtime Athletics
09.2022 - 06.2023
- Ensured safe practice environments by maintaining equipment quality standards and adhering to safety protocols for the children.
- Collaborated with coaching staff to devise sport-specific strength training routines that addressed the children's weaknesses while enhancing overall power output.
Education
Bachelor of Science - Mechanical Engineering
Virginia Polytechnic Institute And State
Blacksburg, VA05.2026
No Degree - Engineering (Pre-Engineering)
Northern Virginia Community College
Annandale, VA05.2024
High School Diploma -
Chantilly High School
Chantilly, VA05.2022
Skills
- AutoCAD
- Team Collaboration
- Problem-solving skills
- Sketches, specifications, and drawings
- Critical Thinking
- Decision-Making
Languages
Thai
Limited Working
Timeline
Front Desk Hub Associate
The NZone
09.2022 - Current
Athletic Sports Trainer
Overtime Athletics
09.2022 - 06.2023
Bachelor of Science - Mechanical Engineering
Virginia Polytechnic Institute And State
No Degree - Engineering (Pre-Engineering)
Northern Virginia Community College
High School Diploma -
Chantilly High School
Similar Profiles
Joseph AdamsJoseph Adams
Director of Media & Design at The nZoneDirector of Media & Design at The nZone
Alaya FlynnAlaya Flynn
Head Cheer Coach at NzoneHead Cheer Coach at Nzone
Julia WudzkeJulia Wudzke
Coach at Nzone SportsCoach at Nzone Sports