Kendrick Proctor
Columbia,MD
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Event Staff Member
Merriweather Post Pavilion
04.2023 - Current
- Assisted in setup and teardown of events, ensuring smooth operations throughout event duration.
- Managed guest inquiries, providing exceptional customer service and support during events.
- Collaborated with team members to maintain cleanliness and organization of event spaces.
- Operated audio-visual equipment to enhance attendee experience during performances.
- Worked with security to search and wand incoming patrons
- Monitored crowd control measures to ensure safety and security for all guests.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Assisted in managing ticketing systems, providing customer support during events.
Prep Associate
Kettle Cuisine
03.2025 - 07.2025
- Collaborated with cross-functional teams to ensure product quality and compliance with safety standards.
- Conducted regular equipment maintenance checks to uphold operational reliability and performance.
- Assisted in loading and unloading shipments, verifying contents against packing lists.
- Maintained cleanliness and organization of work areas to comply with safety regulations.
- Collaborated with team members to streamline workflow, enhancing overall productivity in operations.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Maintained cleanliness and sanitation standards across facilities, ensuring compliance with health regulations.
Sales Associate
Banner's Hallmark
09.2024 - 05.2025
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained accurate inventory records and facilitated stock replenishment.
- Processed transactions efficiently, ensuring customer satisfaction at checkout.
- Collaborated with team members to achieve sales goals and improve service quality.
- Trained new associates on operational procedures and customer engagement techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Operated packing machinery to efficiently prepare products for shipment.
- Conducted quality checks on packed items, ensuring adherence to company standards.
Cashier/Crew Member
The Great Cookie
05.2024 - 02.2025
- Resolved customer inquiries and concerns promptly to foster positive relationships.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Implemented inventory management practices for merchandise displayed at the register.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Oversaw daily production schedules, ensuring timely delivery of baked goods.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Supervised daily cleaning operations to ensure high standards of hygiene and safety.
Education
High School Diploma -
Atholton
Columbia, MDSkills
- Strong teamwork
- Ticket processing
- Positive attitude
- Punctual and dependable
- Customer service
- Packaging and labeling
- Cleaning and organizing
- Problem-solving skills
- Multi-tasking strength
- Food safety and sanitation
Timeline
Prep Associate
Kettle Cuisine
03.2025 - 07.2025
Sales Associate
Banner's Hallmark
09.2024 - 05.2025
Cashier/Crew Member
The Great Cookie
05.2024 - 02.2025
Event Staff Member
Merriweather Post Pavilion
04.2023 - Current
High School Diploma -
Atholton