Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendrick Ramsey

Oakland,CA

Summary

Dedicated Unarmed Security Officer with proven expertise at Harborside in crime prevention and emergency response coordination. Recognized for enhancing safety through vigilant surveillance and effective teamwork. Skilled in report writing and maintaining confidentiality, ensuring a secure environment while delivering exceptional customer service. Committed to upholding public safety protocols and fostering a positive atmosphere.

Overview

20
20
years of professional experience

Work History

Unarmed Security Officer

Harborside
09.2013 - 04.2024
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Enhanced safety by conducting thorough and regular patrols of the premises.
  • Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
  • Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
  • Ensured secure access to facilities by verifying identification and implementing visitor protocols.
  • Maintained detailed reports of daily activities, incidents, and irregularities for management review.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Patrolled commercial property and associated parking garage.
  • Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
  • Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
  • Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
  • Enhanced overall security awareness among staff through informative presentations on personal safety measures.
  • Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
  • Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
  • Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
  • Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
  • Improved response time to incidents through effective communication with team members and use of security equipment.
  • Conducted comprehensive security assessments to identify potential vulnerabilities and recommend improvements.
  • Implemented security measures for special events, ensuring guest safety and minimal disruptions.
  • Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
  • Collaborated closely with other departments within the organization to ensure seamless implementation of security initiatives across various functions.
  • Proactively participated in ongoing training sessions to remain current on industry best practices for effective security management.
  • Checked all baggage using X-ray machines, metal detectors, and Garrett wands.
  • Patrolled parking lots and garages to determine security of vehicles and property.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Conducted safety checks, inventory checks and security assessments to apply protective measures.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
  • Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Examined doors, windows and gates to verify security.
  • Issued access cards to authorized personnel to monitor access points.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Security Guard

Abc Security
07.2004 - 09.2013

Education

General Studies

Oakland High
Oakland, CA

Skills

  • Report writing
  • Incident reporting
  • Property patrol
  • Maintaining order
  • Crime prevention
  • Traffic control
  • Security equipment operation
  • Situational awareness
  • Patrol techniques
  • Perimeter security
  • Facility security
  • Emergency response coordination
  • Perimeter patrol
  • Building security
  • Crowd control
  • Vigilant surveillance
  • Alarm monitoring
  • Parking enforcement
  • Maintaining confidentiality
  • Public safety protocols
  • Stress tolerance
  • CCTV monitoring
  • Report preparation
  • CCTV tracking
  • Entrance monitoring
  • Employee assistance
  • Premises patrol
  • Building patrol
  • Entrance control
  • Team player
  • Adaptable and flexible
  • Keen observer
  • Honest and dependable
  • Reliable and responsible
  • Reliability
  • Customer service
  • Attentive and observant
  • Detailed activity logs
  • Cooperative attitude
  • Punctuality
  • Active listening
  • Risk assessment
  • Ground patrol
  • Patrolling
  • Theft prevention
  • Professional demeanor
  • De-escalation techniques
  • Visitor screening
  • Team Training
  • Security operations experience
  • Team leadership
  • Schedule coordination
  • Employee and visitor screening
  • Surveillance
  • Access point monitoring
  • Superb surveillance skills
  • Legible report writing
  • Security camera monitoring
  • Teamwork
  • Teamwork and collaboration

Timeline

Unarmed Security Officer

Harborside
09.2013 - 04.2024

Security Guard

Abc Security
07.2004 - 09.2013

General Studies

Oakland High
Kendrick Ramsey