Summary
Overview
Work History
Education
Skills
Timeline
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Kendrick Simpo

Kendrick Simpo

Houston,TX

Summary

Developed strong client relationship management and persuasive communication skills in fast-paced sales environment. Proven ability to analyze client needs, deliver tailored solutions, and close deals effectively. Ready to leverage these skills to contribute value and drive success in new professional field.

Developed strong organizational and communication skills in collaborative and fast-paced environment. Proven ability to manage multiple tasks, meet deadlines, and contribute to team objectives. Seeking to transition into new field, utilizing transferrable skills to drive success in diverse professional settings.

Offering background in analytical thinking and teamwork, with strong desire to develop in professional setting. Brings ability to quickly grasp new concepts and adapt to dynamic environments, paired with foundational skills in research and report writing. Ready to use and develop problem-solving and communication skills in any role.

Overview

4
4
years of professional experience

Work History

Sales Consultant

Vitamin Shoppe
01.2025 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Administrative Coordinator

Police Department
06.2024 - 08.2024
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.

Executive Assistant

Polo Ralph Lauren
05.2023 - 08.2023
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Answered high volume of phone calls and email inquiries.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.

Customer Service Representative

Fossil
11.2021 - 04.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Mayde Creek High School
Katy, TX

Sports Management

Texas Southern University
Houston, TX
05-2026

Skills

  • Computer skills
  • Teamwork and collaboration
  • Interpersonal and social skills
  • Creative and resourceful
  • Client relationships
  • Professionalism and etiquette
  • Initiative
  • Social media
  • Tech-Savvy
  • Customer relationship management

Timeline

Sales Consultant

Vitamin Shoppe
01.2025 - Current

Administrative Coordinator

Police Department
06.2024 - 08.2024

Executive Assistant

Polo Ralph Lauren
05.2023 - 08.2023

Customer Service Representative

Fossil
11.2021 - 04.2022

Mayde Creek High School

Sports Management

Texas Southern University