Kendrick Smith
West Memphis,AR
Summary
Proven track record of enhancing workplace efficiency, notably at Arby's, where I spearheaded workflow improvements. Expert in customer service and skilled in cash handling, I excel in fast-paced environments, adeptly balancing team leadership with effective communication. Achievements include streamlining operations and elevating customer satisfaction through meticulous complaint resolution. Strategic, results-driven professional with demonstrated success elevating operational standards to improve overall team and business performance. Communicates clear work expectations and company vision to set and achieve measurable goals in demanding, complex work environments. Proven leader with seasoned ability to inspire teams and capitalize on emerging opportunities to enhance business profile, reputation, and influence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Machine Operator
Hino Motors Manufacturing U.S.A
Marion, AR
02.2024 - 05.2025
- Prepared machine for production processes by equipping with required tools and parts.
- Adjust machine settings to complete tasks accurately.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Conducted regular safety audits to identify potential hazards or risks within working environment.
- Promoted efficient operation of production processes through careful control system monitoring
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
Factory Worker
Natures Best
Memphis, TN
06.2024 - 11.2024
- Assisted in the assembly of components into finished products.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Examined final products for conformance with quality and design standards.
- Utilized hand tools such as screwdrivers, pliers, wrenches.
- Operated machinery to produce parts and products according to specifications.
- Followed safety protocols while operating equipment and handling materials.
- Stacked boxes onto pallets for storage or shipment in an orderly manner.
- Sorted and packaged products to prepare for processing or shipment.
TEAM MEMBER
Taco Bell
West Memphis, Arkansas
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Arrived on time for shifts and adhered to company dress code guidelines
TEAM MEMBER/MANAGER
Arby's
Marion, Arkansas
- Developed processes for streamlining workflow which resulted in improved efficiency across departments
- Collaborated with senior management to set departmental goals and objectives
- Organized daily operations by delegating tasks to staff members according to their abilities
BILLING CLERK
Century Express (K Family Trucking)
West Memphis, Arkansas
- Provided customer service support by responding to inquiries related to billing matters
- Verified accuracy of invoices prior to sending them out for payment processing
- Input bills into system to generate invoices
Education
TECHNICAL DEGREE - DIESEL MECHANICS
University of Arkansas State Mid South
West Memphis, Ar01-2020
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -
West Memphis High School
ARCOMPLETED COURSEWORK TOWARDS MAJOR - BUSINESS MANAGEMENT
Claflin University
SCSkills
- Workplace safety
- Equipment operation
- Complaint resolution
- Customer service
- Cash handling
- Organizing Workstations
- Sales and Marketing
- Goal Setting and Achievement
- Clear Communication
- Machinery operation
- Equipment monitoring
- Breakdown troubleshooting
- Basic math
- Forklift and pallet jack operation
Affiliations
- Claflin University, Freshman Class SGA Vice President, 08/01/21 - 05/01/22
- National Society of Leadership and Success, Member, 2022-present
Certification
Commercial Break certification
References
References available upon request
Timeline
Factory Worker
Natures Best
06.2024 - 11.2024
Machine Operator
Hino Motors Manufacturing U.S.A
02.2024 - 05.2025
TEAM MEMBER
Taco Bell
TEAM MEMBER/MANAGER
Arby's
BILLING CLERK
Century Express (K Family Trucking)
TECHNICAL DEGREE - DIESEL MECHANICS
University of Arkansas State Mid South
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -
West Memphis High School
COMPLETED COURSEWORK TOWARDS MAJOR - BUSINESS MANAGEMENT
Claflin University
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