Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendrick A. Wilks

Katy

Summary

Strategic and analytical operations leader with 14+ years of experience in retail, project management, supply chain management, and omnichannel fulfillment. Proven ability to drive eCommerce growth, optimize inventory sourcing, and lead cross-functional teams using data-driven decision-making. Skilled in business intelligence tools, ERP systems, and process improvement to enhance profitability, reduce costs, and improve customer experience.

Overview

13
13
years of professional experience

Work History

Omnichannel Fulfillment Sourcing Analyst

Academy Sports + Outdoors
02.2022 - Current
  • Analyzed sales, profit, shipping data, and inventory allocation to improve fulfillment strategy and sourcing decisions.
  • Utilized competitive analysis and comparison shopping to optimize pricing and product placement, increasing site engagement.
  • Identified cost-saving opportunities by analyzing shipping cost data and inventory trends using statistical methods.
  • Applied critical thinking to identify opportunities for innovation and process improvement, enhancing user experience and driving eCommerce growth.
  • Collaborated with cross-functional teams (UAT, Product Managers, Business Analysts, Store Operations, Logistics Partners) to streamline business processes and automation.
  • Used Oracle RMS and JIRA to manage orders, track projects, and improve fulfillment KPIs (ship cost, SPO, cancellation rate).
  • Led promo execution projects and improved operational capacity through regular audits and process improvement initiatives.
  • Provided actionable reports using pivot tables, Gantt charts, and other analytical tools to support leadership decisions.

Operations Leader

H-E-B
10.2016 - 02.2022
  • Led strategic planning with department heads to improve demand planning, merchandising, and financial performance.
  • Ensured operational compliance with state and company regulations, maintaining sanitation and safety standards.
  • Managed store expenses (services, repairs, utilities) and implemented process improvements to boost efficiency.
  • Conducted market analysis for competitive pricing and tracked KPIs to enhance sales and service quality.

Store Manager

Kroger Company
12.2012 - 10.2016
  • Managed team performance, store forecasting, and budget planning across sales, labor, and operational goals.
  • Strengthened supplier relationships to optimize the supply chain and inventory availability.
  • Conducted training, monitored compliance, and led initiatives to enhance customer experience and store profitability.
  • Oversaw regulatory compliance in health and wellness and implemented strategic planning sessions with team leaders.

Education

Master of Business Administration (MBA) - Data Analytics

Louisiana State University Shreveport
12.2021

Skills

  • Data Analysis & Business Intelligence
  • Supply Chain & Inventory Management
  • ECommerce & Omnichannel Fulfillment
  • Experienced multi-tasker within fast-paced environments
  • Financial & Statistical Analysis
  • ERP Systems (Oracle RMS, SAP, NetSuite)
  • JIRA, Microsoft Office Suite, Excel (Advanced)
  • Cross-functional Team Collaboration
  • Entrepreneurial Drive & Mindset
  • Excellent Problem Solver through Critical Thinking
  • Project & Process Management
  • Vendor & Order Management
  • Root Cause & Continuous Improvement
  • Forecasting & Budget Planning
  • Excellent Communicator

Timeline

Omnichannel Fulfillment Sourcing Analyst

Academy Sports + Outdoors
02.2022 - Current

Operations Leader

H-E-B
10.2016 - 02.2022

Store Manager

Kroger Company
12.2012 - 10.2016

Master of Business Administration (MBA) - Data Analytics

Louisiana State University Shreveport

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