Meticulous and systematic Operations Manager capable of handling orders and coordinating distribution for more than $500,000 in weekly orders. Competent managing warehouse operations, Production ,organizing workflows and maximizing quality at all levels. Skilled at monitoring work quality and production levels to keep operations orderly, efficient and policy-compliant. History of enhancing storage and logistics operations to keep facility responsive to changing demands.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Operations Manager
Air & Ground Avaition
Fort Lauderdale, FL
11.2020 - Current
Kept records of quality reports and statistical reviews.
Supervised and guided inspectors, technicians and other staff.
Monitored product trends and suggested changes.
Fielded customer complaints and rectified issues.
Delivered reports on quality control metrics to internal departments for analysis as well as to outside vendors and contractors for consideration in new contracts.
Decided which products were defective and which ones were right.
Managed company onboarding processes, interviewing and selecting new personnel and cultivating teamwork and technical proficiency in training.
Drafted and developed rework procedures to optimize processes and workflow.
Developed and implemented production schedules to ensure timely completion of projects.
Documented, filed and maintained proper inspection records and quality assurance documents.
Completed evaluations by properly using various gauges, tools and equipment.
Planned and coordinated the maintenance of facility equipment and systems.
Oversaw warehouse staff to ensure proper handling and storage of materials and products.
Shipping and Receiving Supervisor/Production Supervisor
Decimal Engineering
Coral Springs, FL
07.2011 - 11.2020
Organized storage areas to maximize movement and minimize labor.
Created and enforced policies and procedures for entire logistics team.
Utilized ordering, tracking and billing systems and associated processes.
Recruited top talent through interviews and personnel recommendations.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Monitored spending to ensure that expenses are consistent with approved budgets.
Directed investigations to verify and resolve customer or shipper complaints.
Trained and supervised shipping department staff, enforcing company policies and industry best practices.
Reviewed work orders to check correctness of deliveries.
Investigated inventory discrepancies to maintain recordkeeping validity.
Liaised with vendor representatives to rectify damages and shortages.
Conducted performance reviews to identify and rectify areas for skill improvement.
Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Researched issues and negotiated with vendors and suppliers to improve processes and reduce unnecessary costs.
Warehouse Manager
AMERICAN Cast Iron Pipe Company
Pompano Beach, FL
06.2003 - 07.2011
Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
Negotiated with 7 freight companies, which resulted in new contracts that reduced overall shipping costs by 5% annually.
Researched issues to address shipping errors and packaging mistakes.
Oversaw more than $250,000 in inventory and supervised 7 employees in 40,000 square foot warehouse for Cast Iron Pipe company.
Trained staff on material handling processes to reduce shipping times.
Coached warehouse team on FIFO monitoring.
Reconciled accounting records including shipping and receiving logs and purchase orders.
Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
Reordered stock to replenish inventory without interruption to production
Received orders via phone, mail, fax and internet daily.
Oversaw shipping activities for 11 person warehouse, successfully processing over 100 orders daily.
Education
High School Diploma -
Boyd H. Anderson High School
Lauderdale Lakes, FL
06.2001
Skills
Data Entry
Planning production
Account payable and receivable
Project planning
Effective Leader
Organized
Conflict resolution
Inventory
AS400/ Made to Manage ERP
Proficient MS Excel
Coaching personnel
Aviation Industry
Hiring and developing team members
On time delivery
Process Improvements
Inventory Control
Shipping/Receiving
Forklift Certified
Since of Urgency
Fleet Management
Logistics Coordination
Quantum ERP
Quality Assurance Experience
Audit Coordination
Facilities Management
MRO Management
Accomplishments
American Cast Iron Pipe - 2007 Employee of the Year Award
Decimal Engineering- 2016 Employee Of the year award
Decimal Engineering - 2019 Employee of the year award
2009 Youth Football coach of the year Award
Affiliations
Youth Football Coach
Big Brother Mentoring program
Certification
Forklift Certified
Hazmat Certified
Timeline
Operations Manager
Air & Ground Avaition
11.2020 - Current
Shipping and Receiving Supervisor/Production Supervisor
Decimal Engineering
07.2011 - 11.2020
Warehouse Manager
AMERICAN Cast Iron Pipe Company
06.2003 - 07.2011
High School Diploma -
Boyd H. Anderson High School
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