Kendrick(Ken) Harpeer
Memphis,TN
Summary
Forward-thinking Manager with 12 years of facilities/project management experience in manufacturing, warehousing, & distribution environments. Servant-leadership principles promoting communication, collaboration, and decision-making with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships, diversity and inclusion, and fostering company values to service internal and external stakeholders. Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations by developing strategic initiatives. Results-oriented and driven to succeed by creating meaningful goals and objectives that present a win-win for employees and clients. Recognized for turning around struggling facilities performance to achieve sustainable operations support. Successful encouraging high-performing teams and delivering a quality customer service in busy business environment. Consistently saved costs while increasing profits.
Overview
12
12
years of professional experience
Work History
Senior Operations Facilities Manager
Thermo Fisher Scientific, Patheon
2021.01 - Current
- Directed staff of 1 facilities specialist III(supervisor), 1 facilities specialist II(sr. team lead), and 3 facilities technicians for 191,000 sq. ft. facility supporting critical business systems infrastructure involving high speed automation/conveyance, climate controlled environments, and DEA/Board of Pharmacy regulatory compliance for manufacturing, warehousing, and distribution.(COVID vaccines, pharmaceutical samples, and gene cell therapy)
- Coordinated all aspects of MHE for operational and support staff, including training and familiarization with safety protocols for use in operations.
- Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA, DEA, Board of Pharmacy requirements.
- Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
- Maintained and kept meticulous records on facility operating budgets, including expenditures, gains and projections.
- Supervised and trained custodial staff in cleaning and maintenance of facilities and premises.
- Operated with multiple competing deadlines and interests, confidently managing all variables simultaneously.
- Participated in strategic planning through evaluation of needs and support of steps necessary for completion.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Cooperated with company leadership and collaborated on projects of mutual interest to multiple levels of organizational leadership.
- Maintained facility grounds, equipment, and safety compliance.
- Enhanced building security with the installation of access control systems, surveillance cameras, physical security presence, and improved lighting.
- Implemented trainings and maintained documentation for staff certifications.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Coordinated leasing, contracts with other companies and facility maintenance budgets to provide for seamless building operations.
- Aggregated and analyzed data related to administrative costs to prepare annually budgets for corporate-level management.
- Established standard work processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members and regulatory/compliance governing entities.
- Tracked and recorded OPEX/CAPEX expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Facilities Manager
Teleflex LLC.
2017.08 - 2021.03
- Directed staff of 1 maintenance supervisor + 1 lead maintenance technician + 2 maintenance technicians supporting high speed automation/conveyance, manufacturing equipment, and packaging equipment for 385,000 sq. ft. facility. (medical supplies, devices, equipment, and instruments)
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Evaluated facility operations and personnel by completing job safety analysis for safety and health regulations compliance.
- Conducted periodic inspections of facility grounds, external structure, systems, and equipment to maintain safe, compliant, and sustainable facility operations.
- Analyzed and solved multi-faceted site problems that effected executive leaders and business initiatives.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using analytical expertise.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
Dual Site Facilities Manager
Ingersoll Rand - Trane
2012.06 - 2017.07
- Directed staff of 2 facilities supervisors, 2 lead technicians, and 7 maintenance technicians for (685,000 sq. ft. facility Memphis,TN / 325,000 sq. ft. facility Southaven, MS) supporting high speed automation/conveyance, manufacturing equipment, and packaging. (HVAC parts, equipment, controls components)
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Conducted training, licensing and vehicle inspections for new employees.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
Education
MBA - Business Administration
The University of Memphis
Memphis, TN12.2016
Bachelor of Science - Organizational Management & Development
Bethel University
Mckenzie, TN12.2014
Associate of Science - Middle Level Management
Southwest Tennessee Community College
Memphis, TN08.2005
Skills
- Overseeing Budgets
- Project Management
- Business Continuity Planning
- Lock Out / Tag Out
- Critical Business Systems Inspections
- CAD
- Blueprints
- HVAC Temperature Monitoring & Controls Management
- Computerized Maintenance Management Systems
- OSHA 10 Hour
- Costing Estimation
- Operations Leadership
- Data Analysis
- Scheduling
- Organizational Management & Development
- Team Building
- Calibration & Instrumentation
- Business Administration
- Conflict Resolution
- Emotional Intelligence
- Records Retention
Timeline
Senior Operations Facilities Manager
Thermo Fisher Scientific, Patheon
2021.01 - Current
Facilities Manager
Teleflex LLC.
2017.08 - 2021.03
Dual Site Facilities Manager
Ingersoll Rand - Trane
2012.06 - 2017.07
MBA - Business Administration
The University of Memphis
Bachelor of Science - Organizational Management & Development
Bethel University
Associate of Science - Middle Level Management
Southwest Tennessee Community College
Similar Profiles
Natividad ValenteNatividad Valente
Operator 1 (Sterile-Inspection) at Thermo Fisher Scientific, PatheonOperator 1 (Sterile-Inspection) at Thermo Fisher Scientific, Patheon
Matthew GrahamMatthew Graham
Formulation Technician II at Thermo Fisher Scientific, PatheonFormulation Technician II at Thermo Fisher Scientific, Patheon
Murri HussainMurri Hussain
Staff Scientist at Thermo Fisher Scientific, PatheonStaff Scientist at Thermo Fisher Scientific, Patheon