Kendy Rangel
Oxnard,CA
Summary
Innovative Visual Merchandising Manager with solid background in creating and implementing effective visual displays. Possess strong understanding of retail marketing and consumer behavior, as well as expertise in product placement to optimize sales. Skills include leadership, strategic planning, and creativity. Previous work saw significant improvement in store aesthetics, customer engagement, and overall sales performance.
Overview
4
4
years of professional experience
Work History
Visual Merchandiser
Stichic
Ventura, CA
10.2022 - Current
- Developed creative visual displays to showcase products and attract customers.
- Organized store layout, fixtures and visual merchandising standards.
- Created innovative floor plans to maximize visibility of merchandise.
- Maintained a high level of organization and cleanliness throughout the store.
- Assessed inventory levels and restocked items as needed to maintain attractive displays.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Developed and implemented sales strategies to increase market share.
- Created weekly, monthly, and quarterly reports for upper management.
- Coached and mentored new sales representatives on best practices.
- Developed training materials, including manuals, guides and handouts.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Prepared monthly reports on sales figures, expenses, profits.
Warehouse Packer
Unique Candles
Northbridge, CA
01.2021 - 08.2022
- Assembled and packed orders according to customer specifications.
- Created scented candles with natural ingredients such as beeswax, soy wax, and essential oils.
- Maintained a safe working environment by following safety protocols when handling hot wax.
- Dipped wicks into melted wax to form the base of each candle.
- Followed standard operating procedures for making different types of candles.
- Cleaned work areas daily to ensure a sanitary environment was maintained.
- Wrapped items securely using appropriate packing materials.
- Labeled boxes, crates, and other containers accurately.
- Marked and labeled containers with accurate shipping information to prevent delays.
Education
High School Diploma -
Monte Vista Independent Learning Academy
Simi Valley, CA06-2021
Skills
- Remerchandising
- Display building
- Interior retail displays
- Creative vision
- Sales strategy
- Visual storytelling
- Customer Service
- Visual Merchandising
- Employee Coaching
- Customer experience
- Color theory
- Window displays
- Fixture placement
- Payment Processing
- Inventory Control
- Cash Register
- Cash Handling
- Listening Skills
- Store Opening and Closing
- Multi-tasking strength
- Merchandise Display
- Merchandising understanding
- Client Service
- Problem-solving skills
- New hire on-boarding
- New Employee Training
- Interviewing techniques
- Job Applicant Interviews
- Teamwork
- Store maintenance
- POS System Operation
- Sales goal achievement
- Suggestive Selling
- Retail Sales
- Box assembly
- Warehouse Safety
- Labeling expertise
- Packing boxes
- Hand packing
- Supply Restocking
- Label verification
- Cleaning
- Workplace Safety
Languages
English
Proficient
C2
Spanish
Proficient
C2
Timeline
Visual Merchandiser
Stichic
10.2022 - Current
Warehouse Packer
Unique Candles
01.2021 - 08.2022
High School Diploma -
Monte Vista Independent Learning Academy