Organized and dependable candidate successful at managing multiple tasks with an eagerness to learn. Willingness to take on added responsibilities to meet team goals and business standards. Handles fast pace environments with a high degree of efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Jefferson County Clerks Office
02.2023 - Current
Monitored cash drawer with multiple transactions such as cash, check, and credit cards while maintaining successful balance throughout each shift.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Processed customer service orders promptly to increase customer satisfaction.
Delivered exceptional knowledge to customers inquiries about procedures in transferring, renewing, and other various tasks with their vehicles.
Communication efficiently with outside organizations such as frankfort and PVA to meet customers needs.
Maintained up-to-date knowledge of product and service changes.
Resolved problems, improved operations and provided exceptional service.