Kendyl Burke
Milwaukee
Summary
Experienced with donor intake processes and maintaining regulatory compliance. Utilizes strong communication skills to ensure positive customer experience in all fields. Knowledge of venipuncture, vital screening, and data management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
DONOR CENTER TECHNICIAN/ PHLEBOTOMIST
Grifols Biomat USA
09.2024 - Current
- Performed donor vital screenings (using medical software for accurate documentation), and phlebotomy procedures (health history reviews, specimen/sample collection/processing) with strict adherence to OSHA, HIPAA, and CDC standards, ensuring patient safety and SOP compliance.
- Collaborated with nursing, phlebotomy and lab teams.
- Maintained sterile equipment.
SHIFT MANAGER
Firehouse Subs
03.2023 - 04.2024
- Managed cash handling and store opening for smooth shift service and guest satisfaction.
- Audited stock to maintain inventory levels.
- Lead team in managing front-line, back-line, and drive-thru for great, speedy service.
- Maintained cleanliness and organization in serving area, and line/behind.
CAFETERIA WORKER
University of Wisconsin-Milwaukee
02.2022 - 05.2022
- Managed food prep and dinner service, ensuring sanitation compliance and contributing to smooth operational efficiency.
CASHIER/ LINE
Panera Bread
02.2021 - 08.2021
- Ensured accurate order and quality, boosting customer satisfaction.
- Adhered to food safety protocols, maintaining a clean and safe environment.
- Assembled and memorized proper sandwhich ingredients according to menu specificity.
SALES ASSOCIATE
Kohls
10.2020 - 01.2021
- Managed POS systems.
- Resolved customer queries.
- Processed returns.
- Spot -checked display racks to upkeep organization and cleanliness of store.
Education
No Degree - general studies
University of Wisconsin-Milwaukee
Milwaukee, WIHigh School Diploma -
Hamilton High School
Sussex, WISkills
- Phlebotomy
- CPR
- CRM Software
- Windows OS
- Troubleshooting
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Safety compliance
- Sterilization techniques
- Self motivation
- Risk assessment
Accomplishments
Recognized as 2nd most valuable screener of 2025, with 10,513 total screens.
Certification
- Phlebotomy
- CPR
Timeline
DONOR CENTER TECHNICIAN/ PHLEBOTOMIST
Grifols Biomat USA
09.2024 - Current
SHIFT MANAGER
Firehouse Subs
03.2023 - 04.2024
CAFETERIA WORKER
University of Wisconsin-Milwaukee
02.2022 - 05.2022
CASHIER/ LINE
Panera Bread
02.2021 - 08.2021
SALES ASSOCIATE
Kohls
10.2020 - 01.2021
No Degree - general studies
University of Wisconsin-Milwaukee
High School Diploma -
Hamilton High School
CAREER BREAKS
Reasons for Gaps
- 8/2021 - 2/2022: Transitioned into first year of on campus college.
- 6/2022 - 3/2023: Medical recovery.
- 4/2024 - 9/2024: Relocation and settlement period.