KENEDI GREGORY
Montgomery,AL
Summary
Experienced healthcare professional with strong background in ensuring efficient patient access and administrative processes. Proven ability to collaborate effectively with medical teams and adapt to changing needs. Skilled in managing patient records, scheduling, and providing exceptional customer service. Recognized for reliability and achieving results in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Financial Clearance Representative
Our Billing Company
Remote, New York
07.2025 - Current
- Processed insurance verifications to ensure timely and accurate patient coverage.
- Collaborated with healthcare providers to resolve discrepancies in patient information.
- Utilized electronic health record systems for efficient data entry and management.
- Implemented strategies to enhance accuracy of insurance claim submissions.
- Monitored ongoing changes in insurance policies to maintain compliance and efficiency.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Updated patient records with accurate, current insurance policy information.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Coordinated with care teams across various departments to ensure seamless integration of verified coverage information into overall treatment planning.
Surgical Coordinator
Cornea Associates of Texas
Dallas, TX
03.2024 - Current
- Provided comprehensive administrative support, to surgeons and other medical professionals in a fast-paced multi-physician clinic setting.
- Served as liaison between surgeons' offices and hospital personnel for pre-operative testing requirements needed prior to surgery.
- Coordinated surgical scheduling for multiple surgeons, ensuring timely and accurate completion of all administrative tasks.
- Provided excellent customer service to patients, families and other healthcare professionals in order to ensure a positive patient experience.
- Successfully met tight deadlines while working under pressure without compromising quality of work.
- Utilized excellent communication skills to effectively coordinate care instructions, pre-operative visits, surgical appointments, and post-operative follow-up visits.
Surgery Coordinator/Ophthalmic Technician
Montgomery Eye Physicians
Montgomery, AL
01.2023 - 07.2023
- Provide accurate, thorough, and complete documentation of all information pertinent to patient treatment Along with scheduling procedures, coordinated with our partnered surgical center and the other providers of the patients
- Entered notes/special instructions needed for scheduling in the electronic medical record as well as provide accurate, detailed information to patients regarding surgery preparation, time of patient scheduled arrival and any other directional information
- Confirm patient's insurance provider and obtains prior authorization, pre-certifications and ensure patients have proper medical clearance and pre-surgical testing as needed
- Maintained patient records in accordance with HIPAA regulations and monitored office compliance with all applicable laws.
- Communicated effectively with patients to answer questions about their treatment plans and upcoming surgeries.
- Collaborated with insurance companies to verify coverage for surgical procedures.
Surgery Coordinator/Ophthalmic Assistant
Eye Center South
Montgomery, AL
05.2022 - 01.2023
- Scheduled patient surgery or testing as ordered by the physician, and schedule medical procedures, for patients with appropriate provider and time/location slot utilizing scheduling codes
- Confirm patient's insurance provider and obtains prior authorization, and ensure patients have proper medical clearance and pre-surgical testing as needed.
- Maintained patient records in accordance with HIPAA regulations and monitored office compliance with all applicable laws.
- Educated patients on at-home surgery preparation requirements and post-operative care process.
- Arranged and scheduled post-operative visits during appropriate timeframe after surgery.
- Provided comprehensive pre-operative instructions to patients, ensuring they were well prepared prior to surgery.
Pharmacy Technician
Turenne PharMedCo
Montgomery, AL
10.2020 - 10.2021
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
- Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.
Registration Specialist
Crenshaw Community Hospital
Luverne, AL
08.2018 - 02.2020
- Successfully registered patients for the emergency department, collecting accurate and up-to-date information while ensuring a positive patient experience.
- Assisted with registering out patient procedures for patients, verifying insurance coverage and updating medical records accordingly.
- Verified demographic information of patients accurately by cross-checking multiple sources including but not limited to hospital databases, insurance companies and other healthcare providers.
- Collaborated closely with other departments such as Billing and Insurance Verification, Medical Records, Admitting Department to ensure smooth operations throughout the facility.
Education
Associate's degree - Health Information Technology
DeVry University
02-2024
Certificate - Pharmacy Technician
Alabama Pharmacy Association
09-2020
Certificate - Medical Billing and Coding
DeVry University
08-2017
High school diploma or GED - High School
Luverne High School
AL05-2013
Skills
- Healthcare compliance
- Electronic health records management
- Strong communication skills
- Data entry efficiency
- Medical office experience
- Schedule coordination
- Teamwork and collaboration
- Patient education
- CPR certified
- Administrative support
Timeline
Financial Clearance Representative
Our Billing Company
07.2025 - Current
Surgical Coordinator
Cornea Associates of Texas
03.2024 - Current
Surgery Coordinator/Ophthalmic Technician
Montgomery Eye Physicians
01.2023 - 07.2023
Surgery Coordinator/Ophthalmic Assistant
Eye Center South
05.2022 - 01.2023
Pharmacy Technician
Turenne PharMedCo
10.2020 - 10.2021
Registration Specialist
Crenshaw Community Hospital
08.2018 - 02.2020
Certificate - Pharmacy Technician
Alabama Pharmacy Association
Certificate - Medical Billing and Coding
DeVry University
High school diploma or GED - High School
Luverne High School
Associate's degree - Health Information Technology
DeVry University