Kenedy Taylor

- Answer incoming calls
- Contact (calls, chats, emails) in a professional manner
- Respond to customer inquiries through multiple channels, as needed
- Research and trouble shoot problems and provide resolution by using available resources
- Provide customers with product and service information

- Greet current and prospective residents
- Coordinate tours to assist leasing
- Assist residents with packages and reservations

- Set up reservations for amenity spaces

- Monitored building activity

- Assist guests with their purchases
- Inform guests of company events and promotions

- In-store shopping for guest picking up orders

-Assist guest with finding store products

- Booked and managed guest reservations
- Acted as first point of contact for guest interaction

- Answered customer questions about hours, seating, and menu information.

- Assisted servers with food delivery during peak hours to ensure timely service for all guests.

- Received and properly stored items delivered to store
- Answered phones

- Created orders

- Took orders

- Screened all individuals according to company guidelines
- Communicated health risks associated with Covid-19

- Communicated with guests about quality of their experience
- Handled front desk operations such as checking in and out