Ke'Neisha Kay
Houston,TX
Summary
To obtain a challenging position that allows me to utilize my skills and experience while contributing to the success and growth of the organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Support Associate
Dillard's, Inc.
12.2024 - Current
- Operated and monitored security camera systems in a retail environment, ensuring the safety of customers, employees, and store property
- Ensured all camera feeds were aligned with store policies and procedures for monitoring in-store activities
- Identified and responded to suspicious activities or potential security threats, escalating issues to the appropriate authorities when needed
- Maintained daily logs of camera operations, technical issues, and incidents test required follow-up
- Worked with security personnel to provide video evidence when necessary and assist in resolving incidents
Lead Infant Teacher
TREEHOUSE LEARNING CENTER
01.2020 - 07.2024
- Led a team of 1 other infant teacher in providing care and education to a group of infants
- Created a safe and nurturing environment for the infants to learn and grow
- Developed and implemented weekly lesson plans based on the interest of the infants
- Maintained daily records of activities, behaviors, meals and naps
Holiday Clerk Assistant
United States Postal Service
11.2019 - 12.2019
- Worked in a team to ensure effective customer service
- Assisted customers with their selections
- Helped maintain the store's cleanliness and organization
- Provided assistance to fellow employees when needed
- Managed holiday customer service desk and provided assistance to customers
- Handled customer complaints and resolved issues
- Maintained cleanliness of work area
Lead Infant Teacher
Faith Lutheran Church
01.2017 - 03.2018
- Sparked creativity and imagination by helping children discover new things each day
- Supervised circle time, free play, outside play and learning and developmental activities
- Maintained a developmentally appropriate environment
- Communicated with children's parents and guardians about daily activities, behaviors and problems
- Maintained daily records of activities, behaviors, meals and naps
- Read stories to the children and taught them painting, drawing and crafts
Assistant Teacher
Faith Lutheran Church
04.2016 - 01.2017
- Promoted good behavior by using the positive reinforcement method
- Promoted language development skills through reading and storytelling
- Assisted the lead teacher with snack time, arts and crafts and putting children down for naps
- Kept classrooms clean by sterilizing and disinfecting the children's toys and surfaces
- Dressed children and changed diapers
- Maintained a child friendly environment by allowing frequent access to outdoor activities
- Engaged with children individually to meet their emotional and physical needs
Assistant Teacher
ChildCare Careers
10.2014 - 03.2016
- Interact with children
- Plan and conduct activities per the lead teacher request
- Prepare materials and classrooms
- Instruct and supervise them in social and developmental activities
- Prepared snacks
- Observe and evaluate the students' performance
- Take on the role of lead teacher as needed
Provider
Mercy Healthcare Services Inc.
12.2012 - 07.2013
- Dusted, cleaned bathrooms, vacuumed and laundered clothing and linen
- Picked up items around living space to keep it free of safety hazards
- Engage clients with gentle activities including taking walks, working puzzles and reading
- Cleaned homes, ran errands, and attended doctor's appointment with client
- Helped client maintain independent living with personal care assistance
- Perform a variety of duties as requested by client
Traffic Coordinator
Batchelor's Trucking LLP
06.2008 - 01.2011
- Answered telephones
- Construct and organize lanes of transportation for different commodities of freight
- Organized databases and spreadsheets of clients work history
- Occasionally one on one sales calls
Education
High School Diploma -
University Park Academy
Houston, TX05.2007
Skills
- Teaching
- Preschool Experience
- Time management
- Customer service
- Early Childhood Education
- Classroom Experience
- Teamwork and collaboration
- Adaptable and flexible
- Multitasking Abilities
- Effective communication
Certification
- Level 2 Security License, 11/01/24, 11/30/26
- First Aid Certification
- CPR Certification
Timeline
Sales Support Associate
Dillard's, Inc.
12.2024 - Current
Lead Infant Teacher
TREEHOUSE LEARNING CENTER
01.2020 - 07.2024
Holiday Clerk Assistant
United States Postal Service
11.2019 - 12.2019
Lead Infant Teacher
Faith Lutheran Church
01.2017 - 03.2018
Assistant Teacher
Faith Lutheran Church
04.2016 - 01.2017
Assistant Teacher
ChildCare Careers
10.2014 - 03.2016
Provider
Mercy Healthcare Services Inc.
12.2012 - 07.2013
Traffic Coordinator
Batchelor's Trucking LLP
06.2008 - 01.2011
High School Diploma -
University Park Academy
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