Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Kenesha Bent

Miami

Summary

Dynamic professional committed to contributing skills and knowledge in a fast-paced environment that fosters growth and innovation. Dedicated to continuous learning and applying expertise to drive organizational success. Proactive team player focused on enhancing operational efficiency and supporting company objectives. Prepared to embrace challenges and deliver impactful results aligned with the company's vision.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Processing Associate

Union One Express
01.2016 - 02.2019
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Improved processing efficiency by streamlining workflows and implementing best practices.
  • Managed high-volume tasks efficiently, prioritizing workloads for optimal time management.
  • Maintained organized filing systems, facilitating easy access to essential documents and records.
  • Handled sensitive client information securely, protecting privacy and adhering to confidentiality requirements at all times.
  • Enhanced team productivity with thorough training and ongoing support for new and existing associates.
  • Demonstrated strong attention to detail, catching discrepancies before they impacted overall operations or customer satisfaction.
  • Provided exceptional customer service when addressing inquiries or concerns from clients regarding their orders or accounts.

Fulfillment Associate

Amazon
10.2016 - 02.2017
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Followed safety protocols to minimize workplace accidents.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Prepared and checked outbound shipments for accuracy.

Administrator/Warehouse Inventory Control Manager

Tyco Foods Limited
05.2010 - 11.2015
  • Maintained personnel records and updated internal databases to support document management.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Assistant Supervisor

Village Café & Grill
03.2004 - 07.2007
  • Ensured smooth restaurant functions with effective team communication and coordination among staff members.
  • Increased sales by regularly promoting specials and upselling menu items to guests.
  • Maintained high standards of cleanliness, consistently passing health inspections with top scores.
  • Adhered to food safety regulations meticulously while preparing dishes according to established recipes and presentation guidelines.
  • Collaborated with kitchen staff to expedite orders accurately and efficiently during peak hours.
  • Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
  • Monitored employee performance closely for areas of improvement; provided constructive feedback as necessary.

Receptionist

DeBest Taxi & Tour Limited
03.1999 - 01.2001
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

Diploma - Nursing

Lifeline Med Training
Miami, FL
03-2016

Skills

  • Customer service excellence
  • Proficient in [technology]
  • Compliance
  • Team Training
  • Reporting and documentation
  • Industry awareness

Certification

  • CNA/HHA
  • March 2016 to Present
  • To provide basic Care to patients, As well As Assist them in daily activities

Additional Information

  • SKILLS SUMMARY
  • . Proficient in Microsoft Office Suite, Microsoft word Excel

Timeline

Fulfillment Associate

Amazon
10.2016 - 02.2017

Processing Associate

Union One Express
01.2016 - 02.2019

Administrator/Warehouse Inventory Control Manager

Tyco Foods Limited
05.2010 - 11.2015

Assistant Supervisor

Village Café & Grill
03.2004 - 07.2007

Receptionist

DeBest Taxi & Tour Limited
03.1999 - 01.2001

Diploma - Nursing

Lifeline Med Training

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