Kenesha Harris
Drexel Hill,PA
Summary
Experienced Senior Registrar with 17 years of experience successfully handling patient secure paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude.
Overview
22
22
years of professional experience
Work History
Lead Registrar
Thomas Jefferson Hospital
05.2006 - Current
- Greeted every guest with personable approach and provided knowledgeable service.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Developed and implemented registration policies and procedures
- Collect copays
- Train all new employees with Epic
- Verify insurances
Medical Assistant
Rosenbaum Medical Center
05.2002 - 08.2005
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Education
High School Diploma -
South Philadelphia High School
Philadelphia, PA06.1997
Skills
- Supervision and Leadership
- Quality Assurance
- Clerical Support
- Time Management
- PPE Use
- Flexible and Adaptable
- Teamwork and Collaboration
- Problem Resolution
- Self-Directed
Timeline
Lead Registrar
Thomas Jefferson Hospital
05.2006 - Current
Medical Assistant
Rosenbaum Medical Center
05.2002 - 08.2005
High School Diploma -
South Philadelphia High School
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