Kenetha Wilson
Dallas,TX
Summary
Experienced Field Sales Professional with a proven track record of exceeding goals and increasing sales volume and company presence. Results driven individual with a niche for increasing revenue streams and developing long lasting and effective client relationships.
Overview
11
11
years of professional experience
Work History
Career Advisor
Ultimate Medical Academy
04.2024 - Current
- Provided insightful feedback on interview techniques, improving client confidence and performance in job interviews.
- Streamlined job search processes for recent medical graduates, resulting in increased interview opportunities.
- Developed comprehensive career plans to facilitate professional growth and success for approximately 34 graduates per Cohort.
- Engage with recent graduates to discuss career goals and search strategies
- Maintain strong student relationships and acted as a continued resource
- Provides career coaching and interview techniques
- Evaluate characteristics of individuals to determine needs or eligibility.
- Developed comprehensive career plans to facilitate professional growth and success.
- Established strong relationships with local employers, expanding networking opportunities for clients seeking new career paths.
Senior Recruiter
AMN Healthcare
08.2021 - 01.2024
- Developed and maintained professional relationships with Nurses
- Collaborated with Account Managers to create accurate job descriptions, ensuring alignment with organizational requirements and candidate expectations.
- Maintained comprehensive knowledge of industry trends, market conditions, and competitor activities to maximize recruitment success.
- Negotiated competitive compensation packages on behalf of clients while maintaining cost efficiency within budgetary constraints.
- Advertised job opportunities on social media platforms and job boards.
- Leveraged online recruiting resources such as the internet & networking channels, and other direct sources to identify and recruit best possible candidates
- Facilitate 460 outbound calls weekly to potential and existing candidates while maintaining a strong pipeline of prospects
- Chair Leader for Community & Outreach for Diversity & Inclusion ERG SLIDE
- Streamlined the recruitment process by implementing efficient sourcing and screening strategies for healthcare professionals.
Retention Specialist
Sirius XM
04.2020 - 08.2021
- Develop and maintain up-to-date knowledge of the company's current promotions, products, and call flows necessary to meet or exceed Retention goals
- Consistently meets departmental standards set for Key Performance Indicators such as Service Quality, Schedule Adherence, Conformance, Attendance, and Phone Productivity.
- Finished top 10% in overall metric ranking consecutively
- Consistently meets departmental standards set for Key Performance Indicators such as Service Quality, Schedule Adherence, Conformance, Attendance, and Phone Productivity.
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
- Boosted revenue through upselling and cross-selling opportunities during customer interactions.
- Co-Chair leader for Diversity & Inclusion
Branch Supervisor
SIXT
08.2018 - 03.2020
- Managed a team of 22+ employees
- Analyze and manage fleet of 100+ luxury vehicles for optimal utilization
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Expanded geographical restrictions to align with competitors and optimize revenue.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Managed daily operations for smooth functioning, ensuring a high level of productivity.
- Reduced employee turnover by fostering a positive work environment and addressing concerns promptly.
- Organized staff training sessions to enhance skills and maintain compliance with industry regulations.
- Enhanced operational efficiency through regular review of workflows, making adjustments as needed based on performance metrics.
- Handled escalated customer complaints professionally while working towards swift resolutions that maintained client satisfaction levels.
Assistant Branch Manager
Enterprise
08.2016 - 01.2018
- Fleet and operations management, logistics, and maintenance of rental fleet of 200+ vehicles
- Responsible for employee development and training of management trainees
- Personally, recognized for increasing branch score to 90% customer satisfaction, consecutively exceeding the corporate average of 85%
- Responsible for developing and implementing business marketing plans to drive business to business sales
- Oversaw the maintenance of customer accounts and collection of account's receivables
- Led branch to highest operating profit, sales numbers, and growth
- Balanced personnel cost and operating profit
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Developed strong relationships with key clients, contributing to significant growth in business revenue.
Management Trainee
Enterprise
12.2015 - 08.2016
- Achieved top sales, customer service, and insurance penetration metrics across the region after only three months of employment
- Closed a large corporate account that resulted in 12000/yr
- Revenue for the branch
- Highest total sales package in region with 132% sales, exceeding the average
- Won top half sales metrics for nine consecutive months
- Completed Management Trainee airport rotation with top half metrics rating.
Branch Manager
Sprint
12.2013 - 12.2015
- Top sales leader for eight consecutive months
- Provided a complete wireless/mobile sales solution to customers
- Managed and train team of 12+ employees.
- Boosted sales and customer loyalty through incentive programs.
- Implemented service improvements to enhance sales cycle.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Education
Bachelor of Arts - Mass Communications
Prairie View A&M University
Prairie View, TX05.2015
Skills
- Business Development
- Conflict Resolution
- Recruitment
- Training & Development
- Sales Management
- Career mentoring
- Relationship Building
- Workforce Readiness
- Social media proficiency
- Interview coaching
Accomplishments
● Top 5 sales agents in Region consecutively - Helped region win VIP award from the highest sales growth also awarded with overall highest penetration sales package of 137.6%
- Consistently drove 18% yr to yr growth in my sales territory -networking with local businesses and building strong relationships with my corporate clientele.
- Lead branch to highest operating profit, sales number, and growth- by balancing personnel cost and operating profit and strong sales.
- Senior Sponsor Leader- Attended outings with VP of my region where I was recognized with accolades and awards for being the top sales performer nine months consecutively.
Timeline
Career Advisor
Ultimate Medical Academy
04.2024 - Current
Senior Recruiter
AMN Healthcare
08.2021 - 01.2024
Retention Specialist
Sirius XM
04.2020 - 08.2021
Branch Supervisor
SIXT
08.2018 - 03.2020
Assistant Branch Manager
Enterprise
08.2016 - 01.2018
Management Trainee
Enterprise
12.2015 - 08.2016
Branch Manager
Sprint
12.2013 - 12.2015
Bachelor of Arts - Mass Communications
Prairie View A&M University
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