Kenneth Fancher Jr.
Auburn
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
30
30
years of professional experience
Work History
Field Service Representative (FSR)
Swiss Post Solutions
09.2020 - Current
- Continuing in previous role under a new MS company.
Field Service Representative (FSR)
Ricoh USA
03.2019 - 09.2020
- Managing Amazon Corporate mailrooms on Seattle/Bellevue campus as a managed service employee. As a “roving” manager I visit all 48 corporate mailrooms as needed.
Package Delivery
Amazon Flex
09.2016 - 03.2019
- Delivered packages as an independent contractor.
Sales Associate
E.A. Berg & Associates
09.2015 - 09.2016
- Part of the company’s experimental west coast van program representing Diamond Foods. Supported area distributors by introducing new products and packaging.
General Manager
Spiller Corp. dba Fastsigns
09.2013 - 05.2015
- Came on board during a 50% staff turnover. Owners sought temporary manager. Learned the business quickly and implemented processes to manage work flow and increase productivity. Managed all daily operations. Increased customer satisfaction by consistently delivering quality experiences and motivating employees. Increased overall profitability by increasing sales and lowering costs. Cut receivables by 70%.
Merchandiser
Retail Merchandising Solutions c/o TPG Staffing
02.2012 - 04.2013
- Retail merchandising and sales in designated Safeway stores.
Internet Sales
Market Support Services
12.2008 - 02.2012
- Internet start-up. Local chapter of nationwide network of business directory websites. Website development, business planning and market strategy development and implementation.
Sales Associate
Morton & Associates, LLC
01.2007 - 11.2008
- Sales support for foodservice distributors and operators. Representing over 30 manufacturers. Traveled the PNW to food shows, meeting, etc.
Sales Representative
Tree Of Life
05.2007 - 12.2007
- DSD sales and merchandising in six designated Safeway stores.
Sales/Merchandiser
Kenco Foodservice
07.2004 - 02.2007
- Responsible for servicing grocery store deli departments in the Washington and Oregon markets. Re-merchandising, product support and service. Attending corporate sales calls and implementing sales strategies. Customer product training, problem solving and customer service. New product implementation, order and inventory oversight.
Church Marketing Representative
Olan Mills Church Directories
08.2002 - 06.2004
- Sales of picture directories to churches and religious institutions.
Customer Service Manager
Unisource Worldwide Inc.
07.1995 - 06.2001
- Helped company transition to call center. Responsible for all incoming fulfillment orders in 8 western states. Responsible for 9-14 customer service professionals. Managed other teams as needed. High volume inbound traffic, software managed system. Troubleshoot proprietary order entry system. On team to develop and test new software systems. Legacy system researching and reporting. Responsible for all personnel decisions. Recruiting, training, reviewing and termination of employees. Developed and implemented complete training program. Documented instructions for all daily procedures in a printed manual. Traveled western states to visit important customers and develop specific programs and procedures. Attended sales meetings and conventions.
Education
High School Diploma -
Foss High School
Tacoma, WA06-1980
Skills
- Adaptability to change
- Field operations
- Diagnostic skills
- Work order preparation
- Performance monitoring
- Schedule management
- Workflow optimization
Timeline
Field Service Representative (FSR)
Swiss Post Solutions
09.2020 - Current
Field Service Representative (FSR)
Ricoh USA
03.2019 - 09.2020
Package Delivery
Amazon Flex
09.2016 - 03.2019
Sales Associate
E.A. Berg & Associates
09.2015 - 09.2016
General Manager
Spiller Corp. dba Fastsigns
09.2013 - 05.2015
Merchandiser
Retail Merchandising Solutions c/o TPG Staffing
02.2012 - 04.2013
Internet Sales
Market Support Services
12.2008 - 02.2012
Sales Representative
Tree Of Life
05.2007 - 12.2007
Sales Associate
Morton & Associates, LLC
01.2007 - 11.2008
Sales/Merchandiser
Kenco Foodservice
07.2004 - 02.2007
Church Marketing Representative
Olan Mills Church Directories
08.2002 - 06.2004
Customer Service Manager
Unisource Worldwide Inc.
07.1995 - 06.2001
High School Diploma -
Foss High School