Keng Vang

Anoka,MN

Summary

Experienced technician with over 10 years of successful experience in diagnosing, repairing, and maintaining a wide range of foreign and domestic vehicles. Proficient in utilizing various shop tools and equipment, such as diagnostic scanners, alignment systems, plasma cutters, welders, and A/C machines. Demonstrates exceptional organizational skills and reliability, along with a positive attitude. Proven ability to handle additional responsibilities.

Work History

Auto Mechanic

Midas Automotive

03.2023 - 04.2024

Utilized varied tools and equipment such as, scanner, smoke machine, alignment machine and battery tester to pin point the issue.
Performed safety inspections on every vehicle that comes in using Tekmetric digital online system.
Inspected and preformed vehicle's maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Communicated with service writer on any recommendation or concerns.
Repaired and replaced worn and damaged components and test driving to make sure the parts are working properly.
Educated customers about their vehicle and and answering any questions or concerns they have.

Service Advisor, Team Lead, Auto Machinic

Meineke Car Care

09.2004 - 03.2023

Established good relationships with team members.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Ordered repair parts quickly to prevent delays in projects and repair work.
Maintained and keep shop's tools and equipments up to date and in working order.
Streamlined appointment scheduling for improved efficiency and increased daily appointments.
Maintained up-to-date knowledge of product and service changes.
Enhanced customer satisfaction by providing timely and accurate service recommendations.
Provided exceptional customer service, resolving complaints quickly and efficiently.

Education

GED -

Harmony High School

St. Paul, MN

07.2013

Skills

Fluid exchanges
Preventive Maintenance
Brake systems
Parts replacement
Vehicle inspections
Replacing parts
Driveability diagnostics

Engine repair
Computer diagnostics
Maintenance scheduling
Component replacement
Steering mechanisms
Exhaust systems
Price quotes

Certification

EPA Section 609 Refrigerant Recovery and Recycling
Minnesota Driver's License
OSHA-30 Certified
First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
Occupational Safety and Health Administration (OSHA) 40-hour HAZWOPER Certification - OSHA.

Languages

English

Native or Bilingual

Hmong