Kenge Xiong
Brooklyn Center,MN
Summary
Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters, as well as maintaining additional systems such as tires. Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored [Number] new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Hardworking Mechanic successful at completing inspections, maintenance and repairs on [Type] vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.
Overview
3
3
years of professional experience
Work History
Lube Technician
Luther Brookdale Toyota
07.2021 - Current
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Suggested additional services to customers in order to meet upsell goals.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Lube Technician
Vavoline Instant Oil Change
09.2020 - 04.2021
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
- Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Greeted customers and answered questions about oil changes and other services.
- Repaired and replaced worn and damaged components.
- Cleaned automotive service bays and removed debris and [Type] to promote organized work environment.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
Education
High School Diploma -
Brooklyn Center Highschool
Brooklyn Center11.2022
Skills
- Tire Changing and Rotation
- Safety Checks
- Preventive Maintenance
- Multi-Point Inspection
- Vehicle Inspection
- Replacing Parts
- Relationship Building
- Calibrating Systems
- Battery Installation
- Inspecting Vehicles
- Mechanical Troubleshooting
- Tire Damage Repair
- Battery Replacements
- Tire Rotations
- Oil Changes
- Customer Service
- Dependable and Responsible
- Problem-Solving
- Power Tools
- Belt Inspection
- Fluid Checks
- Fluid Replacement Proficiency
- Transmission Service Experience
- Filter Replacement Mastery
- Record Keeping Accuracy
- Battery Testing Competence
- Teamwork and Collaboration
- Brake Inspection Knowledge
- Oil Change Expertise
- Tools and Equipment Handling
- Valid Driver's License
- Safety Awareness
- Team Player
- Battery Changing
- Coolant System Familiarity
Languages
English
Native or Bilingual
Hmong
Native or Bilingual
Timeline
Lube Technician
Luther Brookdale Toyota
07.2021 - Current
Lube Technician
Vavoline Instant Oil Change
09.2020 - 04.2021
High School Diploma -
Brooklyn Center Highschool
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