Keni L Ota
Inter-Con Security Inc.
Colton,Oregon
1
Certification
2026
years of professional experience
Positive, adaptable, and analytical with strong ability to thrive in fast-paced manufacturing setting. Comprehensive understanding of safety protocols and quality control processes, coupled with proficiency in operating manufacturing equipment and tools. Successfully handled numerous critical situations with calm and effective response. Demonstrated ability in conflict resolution. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Work History
Lead Security Officer
8 Months- Completed full building and grounds patrols every 60 minutes to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained accurate records of incidents, providing detailed reports for management review and analysis.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Unarmed Security Officer
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every 30 minutes to spot and investigate concerns.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
Production Assistant
- Implemented customized edges on doors and windows with a sander/routers.
- Enhanced product quality by maintaining proper calibration of woodworking tools.
- Collaborated with team members to implement process improvements that enhanced productivity.
- Monitored inventory levels, ensuring timely replenishment of materials for production runs.
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Collaborated with team members to maintain a production rate of 2000 plus doors per day.
Special Services Associate
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted approximately 20 customers per day with navigating company website and placing online orders, improving overall user experience.
Childcare Provider
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Provided transportation to and from school.
- Led children in creative, athletic, and outdoor activities every 30min for 15min.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Education
RMA - Medical Assistant
Skills
Report writing
Fire prevention monitoring
Perimeter and Building Patrols
Professional telephone demeanor
Front End Supervisory skills (assign registers
approve refunds
cash drops etc.)
Payment collection
Safe chemical handling
Residential and Industrial cleaning (Homes and Restaurants)
Hazardous chemical training
Production Machinery (grinding lathe
sonic welder
sander/router etc.)
Certification
- Oregon Food Handler Certification exp:09/27
- Oregon DPSST exp: 02/27
- RMA 2015
Timeline
Lead Security Officer
Inter-Con Security Inc.
05.2025 - 01.2026Read More
Unarmed Security Officer
NW Enforcement
06 2024 - 06.2025Read More
Production Assistant
Quanex
06 2023 - 01 2024Read More
Special Services Associate
Home Depot
07 2023 - 10 2023Read More
Childcare Provider
Self-Employeed
04 2018 - 06 2023Read More
Carrington College
RMA from Medical Assistant
01.2015Read More