Kenia Conner
Gilbert,AZ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Funeral Director
Rose Manor Funeral Home
Phoenix, AZ
01.2018 - Current
- Ensured compliance with state regulations governing funeral homes.
- Served as a liaison between family members and vendors at visitation events.
- Supervised staff on duty during viewings, funerals or memorial services.
- Prepared legal documents such as death certificates and permits for burial or cremation.
- Performed administrative duties such as answering phones, filing paperwork and completing forms.
- Managed ordering and inventorying of caskets, urns and other related merchandise.
- Maintained records of all contracts, payments and services provided.
- Provided bereavement counseling to families and friends of the deceased.
Education
Mortuary Science
Maricopa Community Colleges - Mesa Community College
Mesa, AZ06-2012
Bachelor of Arts - Liberal Arts and Sciences
Cal State University Of Bakersfield
Bakersfield, CA06-1993
Sociology
Contra Costa College
San Pablo, CA05-1989
Skills
- Decision-Making
- Calm Under Pressure
- Teamwork and Collaboration
- Attention to Detail
- Recordkeeping
- Dependable and Responsible
- Social Perceptiveness
- Relationship Building
- Problem-Solving
- Friendly, Positive Attitude
Certification
- Licensed Cremationist for the State of Arizona 2011
- Licensed Embalmer for the State of Arizona 2012
- Licensed Funeral Director for the State of Arizona 2013
- Certified Celebrate licensed by Insight Books Inc. 2012
- Credentials of Ministry licensed by Universal Life Ministries 2015
Timeline
Funeral Director
Rose Manor Funeral Home
01.2018 - Current
- Licensed Cremationist for the State of Arizona 2011
- Licensed Embalmer for the State of Arizona 2012
- Licensed Funeral Director for the State of Arizona 2013
- Certified Celebrate licensed by Insight Books Inc. 2012
- Credentials of Ministry licensed by Universal Life Ministries 2015
Mortuary Science
Maricopa Community Colleges - Mesa Community College
Bachelor of Arts - Liberal Arts and Sciences
Cal State University Of Bakersfield
Sociology
Contra Costa College
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