Kenia Flores Hernandez
Lafayette,CO
Summary
Experienced forklift operator focused on optimizing operational processes and increasing efficiency. Quick to learn and implement new techniques in diverse settings. Dedicated to fostering continuous improvement and effectively navigating organizational changes.
Overview
11
11
years of professional experience
Work History
Warehouse associate
Umzu
Boulder, Colorado
10.2025 - Current
- Processing, packaging and shipping orders accurately
- Organizing stocks and maintaining inventory
- Organized warehouse space for efficient accessibility
- Inspecting products for defects and damages
- Checked and verified customer invoices for accuracy
- Demonstrated knowledge of warehouse data system operations
- Contributed ideas to optimize warehousing procedures, enhancing overall efficiency
Warehouse associate
Scarpa
09.2021 - 08.2025
- Achieved certification in forklift operation for warehouse efficiency
- Fulfilled orders by accurately picking, packing, and shipping products
- Inspect incoming and outgoing products for damage or defects and assist with rework projects
- Collaborated with sales department to ensure timely and accurate order fulfillment
- Learned new system which entire company switched to (Shiphawk), while ensuring every order got shipped out accurately and timely manner
- Trained new warehouse staff on all daily operations and some forklift training as well
- Coordinated daily warehouse operations with team members
Package handler
UPS
05.2021 - 08.2021
- Loaded 20-30 lb bags onto conveyor belt, ensuring daily volume targets were met.
- Adjusted larger items on the belt, such as car parts and mattresses, to ensure smooth operation.
- Unloaded 40 ft containers of various sized packages onto belt for distribution to different zones.
Associate
Natural Grocers
07.2020 - 01.2021
- Gained knowledge of vitamins and supplements to provide informed assistance to customers.
- Supported customer transactions as backup cashier, ensuring smooth checkout experience.
- Stocked shelves and rotated produce to maintain freshness and quality.
Painter
Ernesto’s Painting
01.2020 - 06.2020
- Prepared surfaces by cleaning, sanding, and priming for optimal paint application.
- Applied various paint finishes using brushes, rollers, and sprayers on diverse surfaces.
- Painted interior and exterior surfaces of apartments and buildings, enhancing aesthetic appeal and protecting structures.
Package handler
Fedex
06.2019 - 01.2020
- Sorted packages for efficient distribution to delivery routes.
- Operated hand trucks and forklifts to move heavy packages safely.
- Inspected shipments for damages and ensured quality control standards.
- Handled packages in the warehouse to ensure accurate routing.
Seasonal beauty Sales Associate
Target
10.2018 - 02.2019
- Demonstrated makeup application techniques to enhance customer engagement.
- Greeted customers, stocked shelves before the store opened, organized displays to maintain store presentation, and assisted in sales.
- Assisted customers in selecting beauty products based on individual needs.
- Maintained product displays to ensure a visually appealing shopping experience.
- Greeted customers, stocked shelves before the store opened, organized displays to maintain store presentation, and assisted in sales.
Production (seasonal)
Fresca foods
07.2018 - 10.2018
- Operating and monitoring equipment, preparing ingredients, and packaging finished products
- Assembling and packaging products such as bag in pack box setups and other packaging material.
- Preparing ingredients, following recipes
Jr Manager
Metro PCS
04.2017 - 06.2018
- Daily tasks include dealing with customers' problems 1 on 1, selling phones, adding new accounts, taking payments and pitching persuasive sales on a daily basis.
- Worked as a sales rep for more than a year.
- Also had to be a very active listener to work with technicians thru the phone to fix network issues and connections, also worked with third party companies to help credit high priced phones
- Learned how to appropriately respond to customers needs
- Basic trouble shooting of technical issues
- Adapted to extended periods of standing in a retail environment.
- Got computer skills and obtained knowledge of relevant softwares
- Perform bank reconciliations and keep financial records
Team lead
Taco Bell
Lafayette, CO
10.2016 - 02.2017
- Led team members to achieve operational goals.
- General oversight of daily operations and tasks
- Secured store and prepared for next day operations.
- Count safe and drawers making sure all money was counted for.
- Assigned cash drawers to team members based on shifts.
- Prepare food before opening hours
- Maintaining food safety and cleanliness
- Restocking all items like cups, straws, etc.
- Conducted inventory counts to maintain accurate stock levels.
- Reordering inventory
- Resolved customer complaints to enhance satisfaction.
Sales Associate
Stop N’ Save
Erie, CO
08.2015 - 10.2016
- Sold food and grocery items
- Sold prepared food, including deli sandwiches, pizza, and hot dogs, to meet customer needs.
- Answered customer questions and provided directions to enhance shopping experience.
- Assisted customers with inquiries to ensure satisfaction and resolve issues.
- Collected money from customers
- Handled cash drawer transactions accurately
- Prepared daily reports of fuel and oil.
- Print gas reports
- Managed incoming vendor shipments efficiently
Education
Diploma -
Centaurus High School
Lafayette, COSkills
- Forklift certification
- Warehouse management systems
- Warehouse software proficiency
- Operational management
- Data entry apprentice
- Attention to detail
- Organizational skills
- Fast-paced adaptability
- Team leadership
- Bilingual communication
- Strategic thinking
- Continuous learning commitment
- Basic computer skills
Languages
Spanish
Professional
Timeline
Warehouse associate
Umzu
10.2025 - Current
Warehouse associate
Scarpa
09.2021 - 08.2025
Package handler
UPS
05.2021 - 08.2021
Associate
Natural Grocers
07.2020 - 01.2021
Painter
Ernesto’s Painting
01.2020 - 06.2020
Package handler
Fedex
06.2019 - 01.2020
Seasonal beauty Sales Associate
Target
10.2018 - 02.2019
Production (seasonal)
Fresca foods
07.2018 - 10.2018
Jr Manager
Metro PCS
04.2017 - 06.2018
Team lead
Taco Bell
10.2016 - 02.2017
Sales Associate
Stop N’ Save
08.2015 - 10.2016
Diploma -
Centaurus High School