Summary
Overview
Work History
Education
Skills
Education and Training
Certification
Timeline
Generic

Kenia GONZALEZ

Hialeah,FL

Summary

Newly graduate Certified Nurse ,

Phlebotomist and medical assistant with extensive training and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Snatched Plastic Surgery
Miami, FL
01.2024 - 04.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Doctor's Assistant

BMJ consulting services
Miami, FL, FL
03.2023 - 07.2023
  • Prepared clinical notes and updates on each patient for review by primary physician.
  • Documented lab results, diagnoses and treatments for review by attending physician.
  • Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
  • Recorded patients' medical history, vital statistics and test results in electronic medical records.
  • Worked with medical professionals to provide complex clinical care management, patient education and counseling.
  • Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
  • Liaised with nurses and other clinical staff to process and direct patients to appropriate departments.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Explained treatment procedures and physicians' instructions.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted back office patient processes to reduce office wait times.

Human Resource Clerk

Victoria Nursing & Rehabilitation
Miami, FL
11.2022 - 03.2023
  • Provided essential support to address individual HR needs of employees.
  • Maintained human resources records by processing applications and resumes.
  • Established and maintained trusted relationships around organization to optimize business and employee experience.
  • Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
  • Worked cross-functionally to optimize efficiency and execute on HR business processes Created, organized and maintained employee personnel files to keep sensitive data secure. Make sure all professionals licenses must be renew on time .
  • reception ass well

Manager's Assistant

T-Mobile
Miami, FL, FL
01.2017 - 01.2020
  • Assigned tasks to associates to fit skill level and maximize team performance.
  • Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.
  • Maintained records through timely updates to employee and other files.
  • Utilized company reports to analyze sales, gross profit and inventory activity.
  • Conducted inside training sessions to educate employees on products and company policies.
  • Helped increase company profitability through customer relationship development, community involvement and marketing campaigns.
  • Developed successful marketing plans to increase sales and profits while managing costs.
  • Read and analyzed incoming memos, submissions and reports to determine significance and plan distribution.
  • Assisted with revenue and profitability improvements, advertising, sales and human resources initiatives.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Completed inventory audits to identify losses and project demand.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.

Education

Some College (No Degree) - Phlebotomists

Oppurtunity Training Careers
Miami, FL

Some College (No Degree) - English-as-a-Second-Language Education

13 De Marzo Language School
Cuba

Associate Degree in Nursing -

New Professions Technical Institute
Coral Gables, FL
09.2024

High School Diploma -

Institute America Latina
Cuba
02.2007

Skills

  • Documenting Vitals
  • Preparing patients for surgery
  • Preop day before patient
  • Nurse asisten in Pacu
  • Patient History Documentation
  • Educating Patients

Education and Training

other,true,other

Certification

  • Licensed Phlebotomists

Timeline

Medical Assistant

Snatched Plastic Surgery
01.2024 - 04.2025

Doctor's Assistant

BMJ consulting services
03.2023 - 07.2023

Human Resource Clerk

Victoria Nursing & Rehabilitation
11.2022 - 03.2023

Manager's Assistant

T-Mobile
01.2017 - 01.2020

Some College (No Degree) - Phlebotomists

Oppurtunity Training Careers

Some College (No Degree) - English-as-a-Second-Language Education

13 De Marzo Language School

High School Diploma -

Institute America Latina

Associate Degree in Nursing -

New Professions Technical Institute
Kenia GONZALEZ