Kenia Parra
Pawcatuck,CT
Summary
Well-versed at administration, costumer service, team leadership, and training. Excited to learn and grow within a new work environment. An excellent communicator with a helpful mindset when interacting with customers to drive business' performance. Proficient in using independent decision-making skills and sound judgement to positively impact company success.
Overview
9
9
years of professional experience
Work History
Coordinator
ProXfulfillment
08.2020 - Current
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Legal File Clerk
McGivney, Kluger Clark & Intoccia, P.C.
03.2017 - 09.2019
- Supported legal team members with photocopying, scanning, and assembling relevant documentation for meetings and court appearances.
- Contributed to faster case resolution by promptly delivering requested legal files to attorneys and support staff.
- Reduced document retrieval time by reorganizing the physical filing system, increasing overall productivity within the firm.
- Maintained confidentiality of sensitive client information by securely handling and storing legal files.
- Provided excellent customer service to both internal and external clients by responding efficiently to requests for information or assistance.
- Maintained an up-to-date knowledge of legal terminology and procedures, ensuring accurate categorization and processing of diverse case materials.
Sales Associate
The Paper Store
08.2015 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Westerly High School
Westerly, RI06.2015
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Staff Supervision
Accomplishments
- Awarded Employee of the Month for the District in 01/2017
- Awarded Employee of the Month in 08/2016
Languages
Spanish
Native or Bilingual
Timeline
Coordinator
ProXfulfillment
08.2020 - Current
Legal File Clerk
McGivney, Kluger Clark & Intoccia, P.C.
03.2017 - 09.2019
Sales Associate
The Paper Store
08.2015 - 01.2018
Westerly High School
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