KENIA PEREZ NOGUERA

Proven Customer Service Representative at PIERRE'S FRENCH CLEANERS, adept in problem-solving and critical thinking, significantly enhanced customer loyalty. Skilled in money handling and providing emotional support, demonstrated excellence in high-stress conflict resolution and efficient call center operations, ensuring customer satisfaction and repeat business. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.