Summary
Overview
Work History
Education
Skills
Timeline
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Kenia Ruiz

Mesquite,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Business Coordinator

Park Place Volvo
09.2021 - Current
  • Delivered exceptional customer service by promptly addressing concerns, maintaining strong relationships with clients and SEMs.
  • Verified and analyzed the accuracy of sale transactions.
  • Monitored CIT numbers to ensure contracts are funded in a timely manner.
  • Processed warranty cancellation request from clients and from accounting team to ensure the schedules are up to date.

Business Development Coordinator

BMW Of Dallas
01.2018 - 09.2021
  • Maintained client satisfaction with forward-thinking strategies focused on addressing client needs and resolving concerns.
  • Successfully scheduled client service appointments and placed reminder calls to ensure exceptional client experience.
  • Documented logs each day to keep track of reports that were submitted to the GM for auditing.

Customer Service Representative

Iqor
01.2016 - 01.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.

Education

High School Diploma -

Eastfield College
Mesquite, TX
06.2025

Skills

  • Time Management
  • Conflict Resolution
  • Business Development
  • Attention to Detail

Timeline

Business Coordinator

Park Place Volvo
09.2021 - Current

Business Development Coordinator

BMW Of Dallas
01.2018 - 09.2021

Customer Service Representative

Iqor
01.2016 - 01.2018

High School Diploma -

Eastfield College

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Kenia Ruiz