Overview
Work History
Education
Languages
Timeline
Generic

Kenia Valdez

West Palm Beach

Overview

10
10
years of professional experience

Work History

Teacher Assistant

Palm Beach School District
08.2024 - Current
  • Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
  • Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
  • Enhanced classroom environment by implementing various teaching methods and strategies, catering to diverse learning styles.

Universal Banker

Truist Bank
07.2022 - 05.2024
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.

Restaurant Manager

Pita & Pizza
08.2014 - 05.2022
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Call Center Representative

Teachers Federal Credit Union
08.2016 - 02.2017
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.

Education

Bachelor Of Business - Business Administration

SUNY, Farmingdale
Farmingdale, NY
05.2022

Languages

Spanish
Native or Bilingual

Timeline

Teacher Assistant

Palm Beach School District
08.2024 - Current

Universal Banker

Truist Bank
07.2022 - 05.2024

Call Center Representative

Teachers Federal Credit Union
08.2016 - 02.2017

Restaurant Manager

Pita & Pizza
08.2014 - 05.2022

Bachelor Of Business - Business Administration

SUNY, Farmingdale

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Kenia Valdez