Kenia A Rivera Restrepo

Work History

Reconext

Grapevine, Texas

07.2021 - 08.2024

Collaborated with production team to develop strategies for improving product quality.
Investigated customer complaints regarding product quality and reported findings to management.
Reported test data, analysis results, and recommendations to management in written reports.
Performed root cause analysis on defective items returned from customers or identified during inspection process.
Managed daily workflow of QC staff including assigning tasks, monitoring progress, providing feedback as needed.
Inspected and tested products to ensure compliance with quality standards.
Provided guidance on the selection of appropriate testing methods for new products under development.
Identified non-conforming parts or assemblies during routine inspections and communicated corrective actions needed for resolution.
Maintained accurate records of all inspections conducted in accordance with company policies and procedures.
Ensured that safety protocols were followed at all times while conducting inspections onsite.
Analyzed test results to determine whether products met specifications and tolerances.

PepsiCo

Dallas, TX

01.2023 - 02.2024

Reported malfunctions or damages of equipment to supervisor immediately.
Organized items in boxes according to size, weight, and type.
Assisted in loading trucks with packed goods ready for delivery.
Conducted regular maintenance checks on equipment used in the packing process.
Checked inventory levels and replenished supplies when needed.
Labeled packages with required information such as destination and contents.
Maintained a clean and safe working environment at all times.
Followed established guidelines regarding hazardous material handling procedures.
Lifted heavy cartons and placed them onto conveyor belts for sorting purposes.
Stacked filled boxes on pallets for shipping purposes.
Tracked inventory levels using computer software programs designed for this purpose.
Completed paperwork associated with packing activities including shipment documentation.
Adhered to proper storage techniques when handling fragile items during packaging.
Verified accuracy of orders before shipment was released from warehouse facility.
Maintained the cleanliness of the packing area by sweeping and mopping floors.
Monitored work performance to ensure quality standards were met or exceeded.
Ensured that all safety regulations were strictly followed while operating packing machines.
Inspected products for defects prior to packaging.
Collaborated with other departments to resolve any issues related to order fulfillment process.

Ulta Distribution Center

Arlington , TX

10.2018 - 02.2020

Reported any discrepancies between physical count and computer generated reports to supervisor immediately.
Assisted in cycle counting activities when requested by supervisors.
Received and processed incoming stock items according to established procedures.
Adhered to company policies regarding safety, security, attendance, punctuality, cleanliness.
Packed orders for shipment in accordance with customer requirements.
Checked for accuracy of order fulfillment prior to packaging.
Maintained a positive attitude while working under pressure in a fast-paced environment.
Utilized RF scanners to accurately process orders according to customer requirements.
Ensured that product was handled in a manner that minimized damage during transport or storage operations.
Examined final products for conformance with quality and design standards.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Packaged items with appropriate materials to prevent damage during shipping.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.

GameStop

Grapevine, TX

06.2016 - 08.2017

Followed all safety protocols while operating warehouse machinery and driving forklifts.
Assembled boxes or other containers for packing goods prior to shipment.
Checked expiration dates on perishable items prior to packing them for shipment.
Weighed packages to ensure they met shipping weight requirements.
Verified accuracy of picked items by comparing them against pick list.
Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
Processed returned items according to company policies and procedures.
Resolved customer complaints promptly and professionally.
Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Labeled packages accurately with destination addresses for shipping purposes.
Utilized RF scanners to track inventory movements throughout the facility.
Used handheld scanners to key in data for packages.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Selected products and items from shelves and pallets for customer orders.
Fulfilled orders quickly to accomplish challenging daily objectives.