Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenia Lanzas Ruiz

Las Vegas,NV

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Shop Manager

DATTEXPRESS
Las Vegas, NV
10.2023 - Current
  • Composed letters, memos, reports, emails, presentations and other written correspondence.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by securing venues and ordering promotional materials.
  • Prepared reports.
  • Answered questions from customers regarding products and services offered by the company.
  • Organized files, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Shop Manager

LOGIMEX (ESTAFETA)
Las Vegas, NV
05.2021 - 10.2023
  • Developed and implemented procedures for the efficient operation of the shop.
  • Conducted regular stock takes to ensure accurate inventory records.
  • Maintained high standards of customer service throughout the store.
  • Monitored staff performance and provided feedback and guidance as necessary.
  • Oversaw the recruitment, training and development of new staff members.
  • Responded to customer inquiries in a timely manner.
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Resolved customer complaints promptly and professionally.
  • Implemented strategies to increase sales and profitability of the shop.
  • Scheduled staff shifts according to business needs.
  • Improved cost control and staff efficiency to maximize profitability.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Packing Handler

PROTRIM
Las Vegas, NV
08.2020 - 05.2021
  • Organized items in boxes according to size, weight, and type.
  • Labeled packages with required information such as destination and contents.
  • Checked inventory levels and replenished supplies when needed.
  • Maintained the cleanliness of the packing area by sweeping and mopping floors.
  • Completed paperwork associated with packing activities including shipment documentation.

Package Handler

Core Market Distribution
Las Vegas, NV
04.2020 - 08.2020
  • Inspected products for defects prior to packaging.
  • Organized items in boxes according to size, weight, and type.
  • Maintained the cleanliness of the packing area by sweeping and mopping floors.
  • Reported malfunctions or damages of equipment to supervisor immediately.
  • Packed items in designated boxes and cartons to fulfill customer orders.

Education

Bachelor of Science - Economics

UNAN LEON
NICARAGUA
11-2007

Skills

  • Point of sale systems
  • Employee Scheduling
  • Sales Promotions
  • Customer Service
  • Invoicing
  • Sales Tracking
  • Professionalism
  • Organizational Skills
  • Problem-solving aptitude
  • Teamwork and Collaboration
  • Adaptability and Flexibility

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Shop Manager

DATTEXPRESS
10.2023 - Current

Shop Manager

LOGIMEX (ESTAFETA)
05.2021 - 10.2023

Packing Handler

PROTRIM
08.2020 - 05.2021

Package Handler

Core Market Distribution
04.2020 - 08.2020

Bachelor of Science - Economics

UNAN LEON

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Kenia Lanzas Ruiz