Kenicious Limo
Fremont,NE
Summary
Versatile and dynamic professional with a proven track record in hardware maintenance and exceptional verbal communication, honed at Eldoret City Cafe. Excelled in enhancing customer service and resolving technical issues, demonstrating strong problem-solving and decision-making skills. Skilled in care plan management and guest services, I bring a comprehensive skill set and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Cyber Cafe Assistant
eldoret city cafe
Eldoret, Kenya
12.2023 - 10.2024
- Participated in ongoing training to enhance job skills and knowledge.
- Assisted in troubleshooting and resolving technical issues with computers, printers, and other hardware.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided technical support over phone or email when required outside of normal business hours.
- Assisted in developing marketing strategies for increasing revenue at the cyber cafe.
Receptionist
City Hotel Cafe
Eldoret, Kenya
08.2023 - 09.2024
- Managed company database and ensured the accuracy of contact information.
- Coordinated pick-up and delivery of express mail services.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Coordinated company events with venues and advised staff of pertinent details.
- Processed payments and updated accounts to reflect balance changes.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Greeted visitors and provided them with assistance.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Home Health Companion
Eldoret Adventist Guest House
Eldoret, Kenya
11.2022 - 06.2023
- Administered prescribed medications under direction from physician.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Encouraged independence while providing supervision when necessary.
- Performed light housekeeping tasks including laundry, vacuuming, dusting, and cleaning bathrooms.
- Monitored vital signs such as pulse rate, temperature and blood pressure levels at regular intervals as directed by medical staff.
- Recognized emergency situations and implemented appropriate procedures.
- Documented patient status and reported changes in care needs.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Provided entertainment and companionship through conversation, reading, and board games.
- Cared for disabled children or children with sick or disabled parents.
- Maintained clean and well-organized environment for client happiness and safety.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Education
CERTIFICATE OF INFORMATION TECHNOLOGY, CERTIFICATE OF FOOD AND BEVERAGE -
RIFT VALLEY INSTITUTE OF TECHNOLOGY
ELDORET, KENYA11-2021
High School Diploma -
RCEA KUINET SECONDARY SCHOOL
ELEORET, KENYA11-2019
Skills
- Medication coordination
- Basic housekeeping
- Verbal and written communication
- Care plan assessment
- Care plan management
- Hardware maintenance
- Network management
- Basic graphic design
- Dining room organization
- Food production
- Guest services
- Staff leadership
- Excellent communication
- Problem-solving
- Decision-making
- Clear communication
Timeline
Cyber Cafe Assistant
eldoret city cafe
12.2023 - 10.2024
Receptionist
City Hotel Cafe
08.2023 - 09.2024
Home Health Companion
Eldoret Adventist Guest House
11.2022 - 06.2023
CERTIFICATE OF INFORMATION TECHNOLOGY, CERTIFICATE OF FOOD AND BEVERAGE -
RIFT VALLEY INSTITUTE OF TECHNOLOGY
High School Diploma -
RCEA KUINET SECONDARY SCHOOL
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