Kenidee Biernacki
Macomb,MI
Summary
Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Nanny
Household
Clinton Township, MI
09.2021 - Current
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Taught children everyday skills and language.
- Promoted language development skills through reading and storytelling.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Receptionist
Fantastic Sams Cut & Color
Hamburg, MI
07.2019 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed over 50 calls per day
Education
Transfer Studies - Engineering
Lansing Community College
Lansing, MI05.2024
High School Diploma -
Brighton High School
Brighton, MI06.2020
Skills
- Structural Limits
- Educational Software
- Customer Complaint Resolution
- Call Answering and Routing
- Greet Guests
- Positive Attitude and Energetic
- Customer Service
Timeline
Nanny
Household
09.2021 - Current
Receptionist
Fantastic Sams Cut & Color
07.2019 - 01.2021
Transfer Studies - Engineering
Lansing Community College
High School Diploma -
Brighton High School
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