Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Kenier Octavien

Margate,United States
Kenier Octavien

Summary

Dedicated Pet Store Clerk with ample experience in providing care to animals. Demonstrated skill in monitoring behaviors, keeping areas clean and updating daily documentation. Clear and open communicator with good observational and multitasking skills. Self-motivated Animal Shelter Volunteer supporting infrastructure for animal rescue and adoption efforts. Committed to promoting humane and caring assistance with animals to promote positive outcomes. Dependable with superior work ethic. Compassionate Animal Shelter Volunteer committed to keeping clear head in emotionally demanding position. Well-versed in helping visitors find adoptable pets, providing food and water to animals and thoroughly cleaning living areas. Comfortable restraining animals and working under stressful conditions.

Overview

1
year of professional experience

Work History

Petland
Plantation, FL

Pet Counselor
01.2022 - 04.2022

Job overview

  • Assessed animal behavior to create online and paper profiles for potential pet owners.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Reviewed files, records and other obtained documents to respond to customer requests.
  • Returned customer calls in established turnaround time to meet company objectives.

Petland
Plantation, FL

Kennel Technician
07.2021 - 01.2022

Job overview

  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Maintained clean and orderly play yards, kennels and cages.
  • Cleaned living areas to provide healthy environment for boarded animals.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Walked dogs while enforcing good behavior and manners.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Treated superficial wounds and called in veterinarian assistance for more complex concerns.

Education

Ascend Academy Charter High School
Margate, FL

High School Diploma
08.2023

Skills

  • Equipment Disinfection
  • Physical Condition Monitoring
  • Feeding and Watering
  • Product Inventories
  • Animal Quarters Maintenance
  • Animal Observations
  • Time Management
  • Courteous with Strong Service Mindset
  • Upbeat and Positive Personality
  • Customer Service
  • Microsoft Office
  • Google Chrome
  • Work Planning
  • Decision Making
  • Appointment Scheduling
  • Critical Thinking
  • Problem-Solving
  • Veterinary Support

Languages

English
Full Professional
French
Professional

Timeline

Pet Counselor

Petland
01.2022 - 04.2022

Kennel Technician

Petland
07.2021 - 01.2022

Ascend Academy Charter High School

High School Diploma
Kenier Octavien