Sales Assistant
Coast to Coast Concrete
01.2020
- - Managed paperwork, including recording the number of trucks on-site and collecting tickets from truck drivers.
- - Administered tools, issuing them to workers and ensuring their return.
KENILLIA FRANCIS
Lot 103 West Veneto Court, Southboro, Bridgeport P.O, St.Catherine,Jamaica
Summary
Dedicated and detail-oriented professional seeking a challenging position that fosters personal growth and allows for the development of new skills while contributing to the success of the organization.
Work History
Customer Service Representative
Ibex Global
01.2022
- - Document Customers Orders for goods and services
- - Answered customer calls
- - Listening to customers' concerns suggested possible solutions.
Customer Service Representative
Sutherland Global
01.2023
- - Provided information about products and services
- - Responded to customer complaints
- - Processed returns, and performed other activities.
Server
Timber Lounge
2024 - 2024
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Certificate - undefined
Naggo Head Primary School
Jamaica01.2015
Diploma - undefined
The Queens School
Jamaica01.2020
Skills
- - Good Communication Skills
- - Excellent attention to detail
- - Ability to work independently and work in a team
- - Able to adhere to company’s Policies and Procedures
- - Competent at responding quickly in emergency
Timeline
Customer Service Representative
Sutherland Global
01.2023
Customer Service Representative
Ibex Global
01.2022
Sales Assistant
Coast to Coast Concrete
01.2020
Certificate - undefined
Naggo Head Primary School
Diploma - undefined
The Queens School
Server
Timber Lounge
2024 - 2024