Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenisha Moore

Baltimore,MD

Summary

Conscientious and hard working team player seeking to leverage skills in a competitive and challenging environment. Strongly motivated and highly professional with 4 years of management experience.

Overview

5
5
years of professional experience
4
4
Certification

Work History

Mental Service Worker

TTL
Baltimore, MD
04.2019 - 02.2022
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
  • Prepared departmental contracts for attorney approval
  • Monitored multiple databases to keep track of all company inventory
  • Planned and executed monthly events
  • Followed key practices to maintain patient data integrity and confidentiality as per federal guidelines.
  • Developed strong connections with patients, family members and peers through effective listening and interpersonal skills.
  • Completed monthly assessments and updated documentation.
  • Collaborated with team members to achieve target results
  • Maintained energy and enthusiasm in fast-paced environment

Summer Camp Supervisor

Overcomers Ministries
Baltimore, United States
06.2019 - 07.2019
  • Ordered and maintained all recreational equipment
  • Planned activities schedule for assigned group of 50 and facilitated smooth transitions to ensure on-time arrival
  • Enhanced activity strategies to help users of different ability levels engage in activities
  • Transported and escorted program participants to and from activities and on field trips
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
  • Complied with state licensing requirements under direction of program manager
  • Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior
  • Trained staff in proper implementation of program systems, familiarizing with camp traditions and verifying basic knowledge of activities

Patient Care Technician

Chimes
Baltimore, MD
11.2017 - 06.2018
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy

Assistant Manager

Top Dollar Pawn Shop
2100 Buford Highway, GA
02.2015 - 04.2016
  • Promoted from Team Leader to Assistant Manager within 2 months
  • Customers were always happy with products had in store
  • Opening and Closing of store
  • Organized store merchandise racks by size, style and color
  • Created visual marketing and styled window displays
  • Monitored and analyzed sales records and consumer purchasing trends
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise
  • Established strong vendor relationships to maintain and support business
  • Monitored security to protect employees, customers and property
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Recognized staff for contributions to company success to foster engagement and increase productivity

Education

High School Diploma -

Milford Mill Academy
Baltimore, MD
2006

Skills

  • Ability to work under pressure
  • Self-motivation
  • Excellent communication skills
  • Computer Skills
  • Teamwork
  • Decision Making
  • Team leadership skills
  • Time Management
  • Activity Planning
  • Staff Management

Certification

Med Tech License

CPR/First Aid

Phlebotomy Tech

Behavioral Health Administration

Timeline

Summer Camp Supervisor

Overcomers Ministries
06.2019 - 07.2019

Mental Service Worker

TTL
04.2019 - 02.2022

Patient Care Technician

Chimes
11.2017 - 06.2018

Assistant Manager

Top Dollar Pawn Shop
02.2015 - 04.2016

High School Diploma -

Milford Mill Academy
Kenisha Moore