Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenisha Morris

Denham Springs

Summary

Dynamic and detail-oriented Administrator with a proven track record at Trinity's Children Academy, excelling in office management and customer service. Skilled in data entry and recordkeeping, I effectively supervised staff and streamlined workflows, enhancing productivity and ensuring confidentiality. Committed to fostering professional growth while achieving organizational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

14
14
years of professional experience

Work History

Administrator

Trinty's Children Academy
09.2022 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
  • Created and managed project plans, timelines and budgets.

Customer Service Analyst

Express OMV
01.2019 - 05.2023
  • Boosted sales revenue by skillfully promoting diverse service options.
  • Answered constant flow of customer calls with minimal wait times.
  • Cultivated customer loyalty, promoted repeat business, and improved sales.
  • Provided information regarding charge accounts and loyalty programs.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

CCA

United States Post Office
11.2019 - 02.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Receptionist Administrator

Bonds Reliable Tax Agency
11.2013 - 05.2018
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.

Inventory Specialist

RGIS Inventory
11.2011 - 02.2013
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.

Education

High School Diploma -

Glen Oaks High
Baton Rouge, LA

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Office administration
  • Administrative support
  • Documentation and reporting
  • Office management
  • Timesheet processing
  • Supplies ordering
  • Financial oversight
  • Payroll administration

Timeline

Administrator

Trinty's Children Academy
09.2022 - Current

CCA

United States Post Office
11.2019 - 02.2020

Customer Service Analyst

Express OMV
01.2019 - 05.2023

Receptionist Administrator

Bonds Reliable Tax Agency
11.2013 - 05.2018

Inventory Specialist

RGIS Inventory
11.2011 - 02.2013

High School Diploma -

Glen Oaks High

Similar Profiles

CREATE PROFILE
Kenisha Morris