Kenisha Smith
Harrisburg,NC
Summary
Dynamic fitness professional with a proven track record of cultivating talent, showcased over 9 years of spearheading growth across multiple Orangetheory Fitness Studios and coaching teams to triumph. Passionate about driving client success, I am dedicated to motivating, inspiring, and empathizing with individuals on their path to sustainable fitness and weight loss achievements. With extensive managerial expertise, I excel in fostering team growth, streamlining operations, and instilling a culture of excellence across diverse locations
Overview
23
23
years of professional experience
1
1
Certification
Work History
Regional Head Coach / Area Head Coach / Head Coa
Orangetheory Fitness
Charlotte, NC
03.2015 - 03.2024
- Spearheaded daily fitness operations across multiple studios, ensuring brand consistency and community growth.
- Cultivated an inspiring studio atmosphere to support fitness goals and uphold brand values.
- Managed fitness team training and development, certifying new coaches and conducting monthly certifications.
- Conducted quarterly audits to maintain operational standards and facility functionality.
- Organized approved events and workshops for community engagement and growth
- Collaborated with regional Head Coaches to manage schedules and address member concerns, providing guidance and feedback in monthly meetings.
- Maintained meticulous employee records, ensuring compliance with company policies and industry regulations.
- Demonstrated readiness for studio emergencies and fulfilled additional duties as assigned by senior leadership.
Centralized Technical Support / Project Management
IBM, Global Business Services
Charlotte, NC
05.2001 - 03.2012
- Led technical support team to ensure successful completion of projects within deadlines.
- Developed and implemented effective processes and procedures for project management in the technical support department.
- Managed customer expectations by providing timely resolution of technical issues.
- Assisted in troubleshooting software bugs during product testing phase and monitored system performance post-launch.
Education
Bachelor of Science - Management Information Systems
University of North Carolina At Charlotte
Charlotte05-2001
Skills
- Operations Management
- Team Management
- Innovation and Creativity
- Partnership Development
- Budget Administration
- Brand Awareness
- Staff Training and Development
- Talent Acquisition
- Strategic Marketing
- Performance reporting
Certification
- AFAA Personal Training
- CPR/AED
- ACE Group Fitness
- Schwinn Spin Certification
Timeline
Regional Head Coach / Area Head Coach / Head Coa
Orangetheory Fitness
03.2015 - 03.2024
Centralized Technical Support / Project Management
IBM, Global Business Services
05.2001 - 03.2012
Bachelor of Science - Management Information Systems
University of North Carolina At Charlotte
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