Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kenisha Williams

Washington

Summary

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solutions to issues. Demonstrated a positive attitude to adapt to any situation. Strong attention to detail, along with terrific telephone and email etiquette.

Overview

8
8
years of professional experience

Work History

Medical Receptionist

UPenn Women Center
Philadelphia
11.2023 - 08.2025
  • Greeted patients and visitors with a friendly and professional demeanor.
  • Managed appointment scheduling using electronic health record systems.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Checked patients in and out for appointments and collected co-payments.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Entered insurance, demographics and health history into patient database.
  • Straightened up waiting room to maintain neat and organized space.
  • Informed patients of financial responsibilities prior to rendering services.
  • Processed referrals for specialist care when requested by physicians or patients.

Unit Secretary

Southern Maryland Hospital
Clinton
05.2021 - 10.2023
  • Managed patient records and ensured accurate information entry.
  • Prepared reports and documentation for medical staff review regularly.
  • Handled incoming calls and directed them to appropriate departments quickly.
  • Supported front office operations and maintained a welcoming environment consistently.
  • Managed the front desk area ensuring neatness at all times.
  • Compiled physical and digital documents, charts, and reports.
  • Organized laboratory specimens for pick-up by courier service.

Front Desk Receptionist

Goulston & Storrs
Washington
02.2019 - 11.2021
  • Supported attorneys by preparing case files and organizing legal documents.
  • Monitored deadlines for filings with state or federal courts.
  • Provided administrative support services, including scheduling appointments, maintaining calendars, and making travel arrangements.
  • Scanned documents into the computer system for storage purposes.
  • Transcribed dictation of legal correspondence and pleadings.
  • Managed client communications, ensuring timely responses and accurate information delivery.

Data Entry Clerk

Forrest Solutions Staffing Company
Washington
08.2017 - 01.2019
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Utilized specialized software applications related to the job role.
  • Maintained confidentiality of sensitive information entered into the system.
  • Organized files according to established procedures for easy retrieval later on.
  • Maintained updated knowledge of industry trends related to data entry operations.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Compiled reports based on gathered information.
  • Updated existing records with new or revised information as needed.

Education

Associate of Science - Nursing Science

Montgomery College
Rockville, MD
05-2026

Skills

  • Front desk operations
  • Documentation
  • Office administration
  • Typing and filing

Languages

English
Full Professional
Spanish
Limited
Chinese (Mandarin)
Elementary

Timeline

Medical Receptionist

UPenn Women Center
11.2023 - 08.2025

Unit Secretary

Southern Maryland Hospital
05.2021 - 10.2023

Front Desk Receptionist

Goulston & Storrs
02.2019 - 11.2021

Data Entry Clerk

Forrest Solutions Staffing Company
08.2017 - 01.2019

Associate of Science - Nursing Science

Montgomery College

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